Benefits:
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Opportunity for advancement
The K9 Shift Lead is responsible for leading the K9 Handler team during their shift while ensuring the safety, care, and well-being of all dogs. This role includes supervising playgroups, preparing and serving meals, administering medications, maintaining cleanliness, assisting with dog assessments, and monitoring all rooms. The Shift Lead helps the team stay organized and ensures all procedures are followed correctly.
Key Responsibilities Dog Care, Feeding & Medications
Prepare dog meals according to owner instructions
Feed dogs on schedule and monitor eating habits
Administer medications accurately and on time (as instructed)
Double-check food labels, portions, and medication instructions
Report any concerns with appetite, health, or behavior to management
Dog Safety & Monitoring
Supervise dogs during daycare, boarding, and playgroups
Monitor dog behavior and body language closely
Help staff with dog assessments and introductions
Step in calmly and quickly to prevent or manage issues
Ensure dogs are placed in appropriate rooms based on size, temperament, and energy level
Monitor all rooms regularly to ensure safety and comfort
Team Leadership & Support
Lead and support K9 Handlers throughout the shift
Help staff with handling, feeding, cleaning, and room coverage
Assign tasks and manage break coverage
Train and guide staff on proper procedures and safety rules
Correct issues respectfully and escalate concerns when needed
Cleanliness & Facility Standards
Ensure kennels, play areas, feeding stations, and common spaces are clean and sanitized
Hold the team accountable to cleanliness and safety standards
Assist with cleaning tasks as needed
Ensure proper use of cleaning products and equipment
Operations & Communication
Communicate clearly with front desk and management
Ensure all feeding, medication, and care instructions are followed correctly
Complete shift notes, feeding logs, medication logs, and incident reports
Assist with client questions when needed
Qualifications & Skills
Strong experience handling dogs of all sizes and temperaments
Experience with feeding routines and administering medications
Leadership or supervisory experience preferred
Excellent observation and attention to detail
Calm, confident, and professional under pressure
Reliable, punctual, and responsible
Strong communication and teamwork skills
Physical Requirements
Able to stand and walk for long periods
Able to lift up to 50 lbs
Comfortable working indoors and outdoors
Comfortable in a fast-paced, physical environment
Schedule
Flexible schedule required
Weekends and holidays may be required
Opening, mid, or closing shifts
Benefits:
Flexible schedule
On-the-job training
Opportunities for advancement