Job Description

QUALITY CUSTOMER SERVICE REP

JOB SUMMARY:

THE QUALITY CUSTOMER SERVICE REPRESENTATIVE IS REQUIRED TO EXECUTE ALL TASKS REGARDING CLIENT SERVICES. AS A QUALITY CUSTOMER SERVICE REPRESENTATIVE YOU WILL LEARN HOW TO EXPLAIN PRODUCT BENEFIT AND USE TO CONSUMERS ON BEHALF OF OUR CLIENTS..

CUSTOMER SERVICE RESPONSIBILITIES:

• WORK WITH A TEAM TO COMPLETE TASKS

• HANDLE TASKS ON ASSIGNED CUSTOMER ACCOUNTS

• ACCURATE DATA ENTRY AND PAPERWORK REGARDING CUSTOMER ACCOUNTS

• PROOFREAD DOCUMENTS TO ENSURE ACCURACY

• RESPONSIBLE FOR THE ACCURACY OF ALL ENTRIES FOR CLIENT SERVICES AND SALES.

• ASSIST IN CREATING NEW TRAINING EXERCISES

• MAINTAIN POSITIVE, PROFESSIONAL, PUBLIC SPEAKING, AND ANALYSIS SKILLS

• COMFORT WORKING WITH IOS, MICROSOFT, AND MOBILE TABLETS

• CREATE AN ANALYSIS REPORT OF TEAM SUCCESS RATES.

• ASSIST CUSTOMERS WITH QUESTIONS ON CONCERNS REGARDING THEIR ACCOUNT, TROUBLESHOOT, AND SOLVE PROBLEMS

REQUIREMENTS AND KEY SKILLS:

(THE FOLLOWING ARE REPRESENTATIVE OF THE EDUCATION, EXPERIENCE, KNOWLEDGE, SKILLS OR ABILITY REQUIRED FOR THIS POSITION)

• ABILITY TO FOLLOW DIRECTION

• TEAM PLAYER

• PROFICIENT IN MS OFFICE

• OUTSTANDING PUBLIC SPEAKING AND WRITTEN COMMUNICATION SKILLS

• COMPLETE TASKS ACCURATELY, EFFICIENTLY AND QUICKLY

• BUSINESS ATTIRE REQUIRED

• LEADERSHIP SKILLS

• ABILITY TO STAND 4 HOURS IN DURATION

• GOOD ORGANIZATIONAL SKILLS AND MULTITASKING SKILLS

MUST BE ABLE TO START BY MONDAY. ENTRY LEVEL POSITIONS AVAILABLE ONLY

EXPERIENCE IN THE FOLLOWING MAY ALSO APPLY: ENTRY LEVEL SALES, CUSTOMER SERVICE, MANAGER, MARKETING, STUDENT, ACCOUNTING, ENTREPRENEUR, SUMMER JOB, ENTRY LEVEL, SALES, MARKETING, GENERAL, RETAIL, RESTAURANT, HOSPITALITY, HOME IMPROVEMENT, CONSTRUCTION, MANAGEMENT, ADMINISTRATIVE, ADMINISTRATIVE ASSISTANT, BUSINESS DEVELOPMENT, BUSINESS, INTERNSHIP, ADVERTISING, HUMAN RESOURCES, RECEPTIONIST, ENTRY LEVEL, RETAIL, INSURANCE, EDUCATION, OUTSIDE SALES, STRATEGY-PLANNING, PROJECT MANAGER, PART-TIME, SERVER, SUMMER EMPLOYMENT, PROMOTIONS , CUSTOMER SERVICE, FULL- TIME, RESTAURANT, QUALITY CONTROL, ASSISTANT, SECRETARY, PUBLIC RELATIONS, SUMMER, SALESMAN, HOTEL, SAFETY, EXECUTIVE ASSISTANT, SUMMER WORK, COMMUNICATIONS, HUMAN RESOURCES, OFFICE MANAGER, MEDIA, GENERAL, SOCIAL SERVICES, SALES MANAGER, PHARMACEUTICAL SALES, FOOD SERVICES, JOBS, SUMMER, RECRUITER, SALES, BARTENDER, GENERAL BUSINESS, PROJECT MANAGEMENT, HOSPITALITY, SERVER, COLLECTIONS, BOOKKEEPER, INTERN, MANAGEMENT, PURCHASING, FULL TIME, PART TIME, BILINGUAL, INVENTORY, RECRUITER, COUNSELOR, TRAVEL, TEACHING, HELP DESK, LAW ENFORCEMENT, MEDIA, PROFESSIONAL, DATA ENTRY, INTERNSHIP, ADMINISTRATION, NEW GRADUATE, HOSTESS, EXECUTIVE ASSISTANT, HOSTESS, SALES MANAGEMENT, COORDINATOR, CASHIER, MEDICAL SALES, DISTRIBUTION, FINANCIAL, MANAGER, SPORTS, ENTERTAINMENT, INTERNATIONAL, CONSULTANT, REAL ESTATE, TELECOMMUNICATIONS, GENERAL, RETAIL, BUSINESS, SPORTS, ENTERTAINMENT, MARKETING, SPORTS MARKETING, CUSTOMER SERVICE KEYWORDS: - ENTRY LEVEL SALES, CUSTOMER SERVICE, MANAGER, MARKETING, STUDENT, ACCOUNTING, ENTREPRENEUR, SUMMER JOB, ENTRY LEVEL, SALES, MARKETING, GENERAL, RETAIL, RESTAURANT, HOSPITALITY, HOME IMPROVEMENT, CONSTRUCTION, MANAGEMENT, ADMINISTRATIVE, ADMINISTRATIVE ASSISTANT, BUSINESS DEVELOPMENT, BUSINESS, INTERNSHIP, ADVERTISING, HUMAN RESOURCES, ENTRY LEVEL, RETAIL, INSURANCE, EDUCATION, OUTSIDE SALES, STRATEGY-PLANNING, PROJECT MANAGER, PART-TIME, SUMMER EMPLOYMENT, PROMOTIONS, PR, CUSTOMER SERVICE, FULL-TIME, RESTAURANT, QUALITY CONTROL, ASSISTANT, SECRETARY, PUBLIC RELATIONS, SUMMER, SALESMAN, OFFICE, HOTEL, SAFETY, EXECUTIVE ASSISTANT, SUMMER WORK, COMMUNICATIONS , HUMAN RESOURCES, OFFICE MANAGER, MEDIA, GENERAL, SOCIAL SERVICES, SALES MANAGER, PHARMACEUTICAL SALES, BUYER, FOOD SERVICES, JOBS, SUMMER, RECRUITER, SALES, BARTENDER, GENERAL BUSINESS, PROJECT MANAGEMENT, HOSPITALITY, SERVER, INTERN, MANAGEMENT, PURCHASING, FULL TIME, PART TIME, BILINGUAL, MEDIA, PROFESSIONAL, DATA ENTRY, INTERNSHIP, NEW GRADUATE, EXECUTIVE ASSISTANT, SALES MANAGEMENT, COORDINATOR, SALES, DISTRIBUTION, FINANCIAL, MANAGER, SPORTS, ENTERTAINMENT, GENERAL, RETAIL, BUSINESS, SPORTS, ENTERTAINMENT, MARKETING, SPORTS MARKETING, CUSTOMER SERVICE

Company Description

KAT Executives is an events, retail and in-store promotions company. We are based in the third largest city in America: Houston, Texas and now in Dallas, TX. We were built as a solution to the never-ending need for revenue driving and customer acquisitions that companies have. We specialize in customer acquisitions, brand reputation management, and cost effective approach using direct marketing strategies. We take pride on developing unique campaigns and lasting brand loyalty for our clients quickly and efficiently by using effective direct to market campaigns.