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Service & Maintenance Administrative Coordinator

KDC Service & Maintenance

Service & Maintenance Administrative Coordinator

Orange, CA
Full Time
Paid
  • Responsibilities

    Job Description

    KDC is a leader in the construction industry with diverse individuals dedicated to our people, customers, projects, and community. Maintaining a strong focus on building a culture that encourages our employees to grow personally and professionally.

    Cirks Construction Inc. (CCI), dba KDC Construction, offers A COMPETITIVE SALARY/HOURLY RANGE - reflective of the candidate's experience and a COMPREHENSIVE BENEFITS package for full-time employees:

    • Medical insurance
    • Dental HMO and PPO insurance
    • Vision insurance
    • Life/AD&D insurance
    • Flexible Spending Accounts – Unreimbursed Medical and Dependent Care
    • 401(k) retirement plan
    • Vacation and Sick Time
    • Holidays

    APPLY IF YOU:

    • Bring a cooperative spirit to your team and neighboring department.
    • Have an understanding that through your contributions, you aid in the overall Company’s success.
    • Pursue continuous efforts to see beyond current business modes and methods.
    • Embody an understanding that as a committed team member, tenure with an organization is achievable.
    • Bring your whole self to work. Applying your knowledge, skills, and abilities ensures that every task you perform is performed at the highest level.

    ESSENTIAL JOB FUNCTIONS

    1. Processes and enter incoming customer work requests.
    2. Communicate with Service Managers on status.
    3. Data entry into the customer interactive voice response (IVR) and/or client web systems.
    4. Office administration including filing, scanning, and data entry.
    5. Pre-calls to customer’s contacts to confirm the scope of work, arrival time, and updates as needed. __
    6. Review previous day tech assignments for completion or materials needed.
    7. Communicate with Subcontractors on open work orders
    8. Follow up on open subcontractor/vendor PO’s

    EDUCATION, EXPERIENCE, AND SKILLS

    1. 1 year experience with related experience or equivalent.
    2. Knowledge and experience in the commercial maintenance or construction industry.
    3. Ability to interact with a diverse customer roster.
    4. Able to deliver a positive experience to the customer.
    5. Strong written, verbal, and listening communication skills. Able to communicate changes, progress, and listen carefully for clarification.
    6. Demonstrates strong attention to detail.
    7. Able to deal with frequent change, delays, or unexpected events.
    8. Self-motivated, works independently, and monitors own work to ensure quality.
    9. Has passion, energy, persistence, positive attitude, and enthusiasm.
    10. Proficient with computers and familiar with Microsoft Software Suite. Ability to learn internal company software(s) and customer facility management systems.
    11. High school diploma or equivalent.
    12. Able to identify a need, remove the barriers, and has the know-how to make things happen.
    13. Values diversity of ideas, opinions, and people. Has good common sense and applied logic.
    14. Must possess or be able to obtain an appropriate state driver license prior to employment, along with a clean driving record and reliable transportation.

    ARE YOU READY TO INVEST IN YOUR FUTURE AT KDC?

    Company Description

    Established in 2007, KDC Service & Maintenance is a growing division of Cirks Construction Inc. KDC Service & Maintenance provides more than 20 national retail customer brands with facilities maintenance services in more than 2,000 locations. KDC Service & Maintenance can manage any customer store portfolio, from several store count to several hundred.