Job Description

RESPONSIBILITIES OF THE VERIFICATION SPECIALIST / CALL CENTER REPRESENTATIVE:

• Verify employment, education, and other references by contacting the proper sources with a quick turnaround
• Obtain verification information via phone, fax, mail, etc.
• Make 70+ phone calls daily with excellent phone skills and professional demeanor
• Research and retrieve information provided using various websites
• Locate information and documents quickly and accurately in accordance with applicable laws and procedures
• Supply timely updates and notifications of delays
• Perform other duties and responsibilities as assigned

Qualifications

REQUIREMENTS OF THE VERIFICATION SPECIALIST / CALL CENTER REPRESENTATIVE 

• 1 year of experience in an office environment
• 2 or more years of call center or customer service experience
• College Degree preferred (Criminal Justice, Pre-Law, Paralegal, Journalism, Political Science) OR 3+ years of work experience (preferred)
• Accurate Typing Skills 50+ wpm
• Must be able to pass Security Clearance to obtain a Permanent Employee Registration Card (PERC)

Additional Information

BENEFITS OF THE VERIFICATION SPECIALIST / CALL CENTER REPRESENTATIVE:

• Full-Time Position with starting salary at $15/hr.
• Commuter Benefits (immediately)
• Health Insurance (after 90 days )
• 3 Weeks PTO (after 90 days)
• Performance Bonus
• Continuous business training and growth 401K

We look forward to receiving your application! All of your information will be kept confidential according to EEO guidelines.