Customer Service Representative State Farm Agent Team Member
We are looking for a part time, bilingual Spanish Customer Service Representative to join our team and help us provide exceptional customer service to the clients of our growing agency. If you are outgoing and customer focused and are looking for a faced paced, flexible position this may be the career for you. THIS POSITION IS IN OFFICE.
Benefits/Perks
Competitive Pay
Professional Development
Job Stability in a growing industry
Flexible Hours
Paid Time Off
Responsibilities
Provide prompt, accurate, and friendly customer service including answering billing questions and taking payments.
Collaborate with coworkers and agency partners to resolve clients' concerns.
Maintain accurate records of customer interactions and transactions, recording details of inquiries, comments, and actions taken.
Remain customer focused.
Qualifications
Bilingual - Spanish preferred
Customer focus with an excellent phone manner.
Strong written and verbal communication skills.
Detail oriented and self-motivated.
Excellent time management and organizational skills.
This employment opportunity is with a State Farm Agent, not with State Farm Insurance Companies and requires the successful completion of licensing requirements to solicit and service State Farm products.