Job Description

The school operations administrator is responsible for overseeing the school office, maintenance of office equipment, and acts as the first point of contact for families and visitors to the school. Specifically, the SOA is responsible for maintaining complete student files for each child, serving as the manager of student health and medical information, and playing a critical role in the school’s day to day operations. The SOA works as the lead in executing advocacy tasks, and managing core family engagement efforts, such as supporting the school’s KIPP Family Association and ensuring high attendance at family events. The SOA reports directly to the School Operations Manager.

Responsibilities

• Supports in the execution of daily core systems

  • Student arrival
  • Daily student attendance
  • Student transitions
  • Student lunch/recess
  • Student dismissal

• Present for specific assigned daily duties

• Serves as first point of contact in the main office with students, staff, families and visitors.

  • Adjusts message/tone and style for each audience
  • Assumes the best in others’ interactions and abilities. Makes others feel appreciated, supported and valued.
  • Responds appropriately to others within 24-48 hours.

• Student Data Systems

  • Execute daily student attendance systems
  • Maintains accurate student files, ensures 100% completion of student immunizations and lunch forms
  • Assists Data & Compliance coordinator in ATS tasks and data submissions
  • Ensures students receive Metrocards

• Supports with execution of school events (e.g. set-up, ordering food, etc.)

• Main Office Management

  • Acts as first contact for the school phone line, working to manage requests and questions that come in, and ensures that messages are provided in a timely manner to the appropriate recipient/s
  • Manage influx of student documents (e.g. signed report cards, family letters, doctor’s notes, etc)
  • Positively interface with students and families on a daily basis
  • Ensure the main office is continuously staffed, clean and welcoming

• Family Communications & Advocacy

  • Creates flyers/notices to be sent home to families for school events, attendance reminders, etc.
  • Ensure that communications sent home are without errors
  • Serves as main point of contact for KIPP NYC advocacy efforts, and executes on school advocacy deliverables
  • Serves as lead for supporting KIPP Family Association meetings, events and efforts

• Student Health/Safety

  • Ensure that student health needs are met and there is consistent communication with the school nurse as needed
  • Serve as active member of BRT and assists in any/all emergency or high-urgency situations

• Teacher Work Room

  • School supplies are well-stocked and replenished
  • Copiers and office equipment are in good working order

• Serve as a full-time and engaged member of school staff, including accompanying students on field lessons (if needed), assisting with student enrichment activities, and working with other staff members to ensure fulfillment of school’s mission.

Qualifications

• Strong interpersonal skills that contribute to a collegial working environment and a healthy measure of the character traits we value: zest, grit, hope, love, social intelligence, gratitude and a sense of humor.
• Basic proficiency in Microsoft Office & computer literacy
• Proficiency in basic DOE and school operations systems
• Effectively builds trusting relationships with peers, managers, direct reports, SST, students, families, and community members
• Ability to take ownership of impact on self and others and adjust accordingly
• Outstanding organizational and prioritization skills and high attention to detail
• Excellent with people; outstanding written and oral communication skills. Communicates and works effectively with those from diverse backgrounds.
• Strong work ethic, proactive and able to accommodate high level of responsibility
• Recognizes strengths and areas of growth, looking for opportunities to gain experiences that support development in both
• A passion for the mission of KIPP NYC

Additional Information

Compensation and Benefits:

KIPP NYC offers a competitive hourly rate ranging from $18/hour - $25/hour. Salary ranges at KIPP NYC are standardized based on role level and role function. Individual salaries are determined through a lens of equity, accounting for years of experience relevant to the role and scope of responsibilities, and are benchmarked against others within the same salary band.

KIPP NYC offers a generous benefits package including medical, dental and vision coverages. Other benefits include retirement plan, flexible spending accounts, life insurance and supplemental benefits offerings.

This description is intended to describe the type of work being performed by a person assigned to this position. It is not an exhaustive list of all duties and responsibilities required by the employee.

KIPP NYC LLC is an anti-racist organization that believes in the importance of being diverse, equitable, and inclusive. We are committed to creating a welcoming environment that includes employees with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving students and families throughout New York City. BIPOC, women, gender expansive, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.

KIPP NYC LLC is an Equal Opportunity Employer. KIPP NYC LLC is committed to the principles of equal employment opportunity for all employees and applicants for employment.