Job Description
The New Jersey Human Resources Manager will provide high-touch delivery of Human Resources services to our KIPP Newark/KIPP Camden/KIPP NJ workforce which includes both instructional and non-instructional staff. This role manages a broad scope of Human Resources responsibilities, including but not limited to, the management of employee relations issues for staff at school, regional and CMO level, partnering with the Human Resources Operations team on the onboarding of new hires, benefits, compensation, and self-service tools, performance management support, teaching certification support, leave management, reasonable accommodation requests, workplace investigations as well as the development of policies and processes to eliminate obstacles so that we are providing our staff with the tools and support they need so that they can focus on the classroom and provide a world-class education to our kids so that they have the opportunity to live choice filled lives.
EMPLOYEE RELATIONS SUPPORT:
- Conduct Employee Relations investigations including gathering and analyzing facts, applying relevant laws, policies, and past practice to reach conclusions and present findings for further action and proposed remediation.
- Prepare investigation summary reports, track investigations in the case management system, and draft proposed disciplinary documentation as needed.
- Consult with managers and leadership teams to provide guidance to address specific employee performance concerns, including performance improvement plans and involuntary terminations processes and practices.
- Guide and train managers in overall performance management concepts in alignment with the organization’s philosophy, practices, and processes.
- Provide guidance and counsel on the annual contract renewal process.
- Ensure effective communication with stakeholders.
LEGAL COMPLIANCE:
- Provide guidance to management and leadership teams in navigating various employee and labor relations-related issues to minimize potential employment-related risks and liabilities.
- Partner with relevant stakeholders to develop, conduct and facilitate a variety of Employee Relations training such as Performance Development and Evaluations, Management Essentials, Anti-Harassment/Discrimination, and Workplace Behaviors.
- Ensure compliance with applicable State and Federal employment and labor laws and related wage and hour regulations.
- Partner with school-based operations team on teacher certification requirements.
- Master employee handbook content in order to assist employees with employee policy education.
- Manage annual contract renewal process in accordance with applicable law.
BUSINESS PARTNERSHIP:
- Create broad partnerships among school-based, regional, and CMO teams to develop and implement practices that reflect consistent, fair, and aligned approaches.
- Collaborates cross-functionally across school-based, regional, and CMO teams to solve complex employee relations issues.
- Provide support to school-based, regional, and CMO teams on leave management, reasonable accommodations, discipline issues, compensation, and benefits.
DATA AND ANALYTICS:
- Apply expertise in data analysis and the presentation of data to see beyond the numbers and help inform, influence, support, and execute our talent decisions.
- Investigate ways to measure and visualize existing processes for greater efficiencies.
- Manage multiple concurrent projects that require inputs from cross-functional stakeholders while balancing impact on the needs of the organization.
- Leverage tools, such as ZenDesk and Wiki to drive analytics and enable staff to utilize self-service support on routine inquiries.
- As job descriptions cannot be exhaustive, the position holder may be required to undertake other duties that are broadly in line with the above essential duties and responsibilities.
KNOWLEDGE, SKILLS, AND ABILITIES:
KNOWLEDGE:
- Demonstrated knowledge of HR management, policies, best practices, and procedures.
- Demonstrated knowledge of state and federal employment laws.
- Demonstrated knowledge of HRIS system(s)
SKILLS:
- Strong interpersonal and communication skills (verbal and written).
- Proficient in Excel, Word, Google Sheets, and Google Docs.
ABILITIES:
- Ability to adapt to the dynamic needs of the organization and employees.
- Ability to multi-task and prioritize multiple assignments at once.
- Ability to travel to school locations to meet with staff as needed.
- Ability to handle highly sensitive information with absolute confidentiality and professionalism.
PHYSICAL REQUIREMENTS:
The usual and customary methods of performing the job’s functions require the following physical demands:
- Prolonged periods of working at the computer and sitting at a desk.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.