Job Description

OVERVIEW:

The KIPP North Carolina People Operations team is seeking an intern who is enthusiastic about learning and gaining visibility into the world of Human Resources and People Operations. The HR Intern will provide support to the department by assisting with various administrative tasks and projects. This position offers an excellent opportunity for individuals interested in acquiring practical experience in HR within a dynamic and fast-paced environment.

RESPONSIBILITIES MAY INCLUDE:

PEOPLE OPERATIONS TEAM SUPPORT:

• Providing administrative support for HR functions, including scheduling meetings and handling correspondence.
• Collaborating with other departments to ensure a positive and inclusive work environment.
• Coordinating HR-related events and activities, such as team-building sessions or wellness programs.
• Conducting basic research on HR trends and best practices to contribute insights for improvement.
• Occasionally attend meetings virtually, take notes and outline next steps or support in drafting meeting agendas and materials.

ONBOARDING AND ORIENTATION:

• Assist with the preparation of new hire paperwork and employee orientation materials.
• Coordinate new hire orientations and ensure a smooth onboarding process.
• Help maintain employee records and ensure compliance with documentation requirements.

HR ADMINISTRATION:

• Provide administrative support for HR-related tasks such as filing, data entry, and organizing employee files.
• Assist in maintaining HR databases and systems, ensuring accuracy and completeness of employee information.
• Respond to employee inquiries and redirect to appropriate HR team members when necessary.
• Supporting benefits administration and open enrollment events

EMPLOYEE RELATIONS AND EMPLOYEE EXPERIENCE:

• Aid in the documentation and investigation of employee complaints or concerns.
• Assist in drafting employee communications and announcements.
• Contribute to initiatives aimed at fostering a positive work environment and employee engagement.
• Assisting with the development and maintenance of HR policies and procedures.

TRAINING AND DEVELOPMENT:

• Assist in coordinating training sessions and workshops for employees.
• Help track employee training completion and maintain training records.
• Support the development of training materials and resources.

Qualifications

ESSENTIAL QUALIFICATIONS

• Currently enrolled in an Associates, Bachelors, or Masters program.
• Ability to maintain strict confidentiality regarding payroll, benefits, and associate issues
• Interest in Human Resources Information Systems, People Operations, compliance, reporting and metrics,
• Knowledge of Microsoft Office, including Outlook, Word, Excel, Powerpoint, and Google Suite,
• Ability to handle and prioritize multiple projects and deadlines
• Detail oriented
• Strong verbal and written communication skills
• Demonstrated ability to work both independently and collaboratively within a team.

PREFERRED QUALIFICATIONS

• Intermediate or Advanced skills in Microsoft Excel, including the ability to use the following functions: pivot tables and formulas
• Human Resources or Customer Service training and experience, including outstanding interpersonal skills, ability to display patience and helpfulness at all times

Additional Information

• This is a part-time paid internship position (10-15 hours/week) with the ability to have a flexible schedule.
• Internship is ideally suited for individuals seeking hands-on experience in HR which would require some time worked during normal business hours EST.
• The internship duration may vary depending on academic requirements and organizational needs.
• Opportunities for learning and professional growth will be provided through exposure to various HR functions and projects.
• Timeframe: March-June with the potential to continue over the summer months.
• Start Date: ASAP
• Location: Remote- with a preference for individuals based in North Carolina or attending a college or university in North Carolina with the possibility of supporting in person events. (Charlotte-Metro, Raleigh-Durham-Chapel Hill, or Rocky Mount areas ideal)