Medical/ Psychiatric Practice Manager
Benefits:
401(k) matching
Bonus based on performance
Paid time off
Training & development
Practice Manager is responsible for supporting all the clinical and managing non-clinical team members to ensure service delivery in practice and all operational aspects within a specified practice to achieve excellent customer service, quality, cost, and delivery performance in line with company strategy, goals, and values.
Implement existing effective workplace procedures across departments and teams.
Ensure operations run smoothly daily. This includes promoting positive patient experiences, reviews, team members job satisfaction, workplace efficiency, shorter wait times, and completion of tasks.
Troubleshoot problems such as patient complaints, inefficiencies, workplace conflicts, and other items that may disrupt operations.
Conduct team member training evaluations, celebrate high performance, create improvement opportunity plans, and verbal/write ups if needed.
Promote a harmonious team culture that aligns with the mission.
Promoting business – patient recruitment collaboration with other providers
Competencies:
Organization and time management skills
Excellent writing and oral presentation skills
Working Knowledge of computer software, including Outlook, Word, and Excel
Strong interpersonal skills and effective telephone skills
customer service and leadership skills
Knowledge of patient care protocols, procedures, regulations, and standards
Experience and Education:
Bachelors Degree or Licensed Practical Nurse LPN (Required)
3 years of working as a medical practice manager.
EHR knowledge, Valant IO is a plus Skills
Ability to make effective administrative/procedural decisions and recommendations Working knowledge of medical billing and insurance protocols
Thorough understanding and management of medical front office operations including reception/registration, scheduling, scanning/ uploading documents to patient charts, determination of eligibility, prior authorizations, and collection of copays/outstanding patient balances
Benefits:
PTO & 6 Paid Holidays
Retirement plan with matching
Flexible Work Hours
Promotional growth opportunities available
Job Type: Full-time Background Check (Required) Pay: $22-$30 per hour based on experience Hours: Monday to Thursday 9AM-7PM