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Medical/ Psychiatric Practice Manager

KM Psychiatry Associates

Medical/ Psychiatric Practice Manager

Clifton Park, NY
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Bonus based on performance

    Paid time off

    Training & development

    Practice Manager is responsible for supporting all the clinical and managing non-clinical team members to ensure service delivery in practice and all operational aspects within a specified practice to achieve excellent customer service, quality, cost, and delivery performance in line with company strategy, goals, and values.

    Implement existing effective workplace procedures across departments and teams.

    Ensure operations run smoothly daily. This includes promoting positive patient experiences, reviews, team members job satisfaction, workplace efficiency, shorter wait times, and completion of tasks.

    Troubleshoot problems such as patient complaints, inefficiencies, workplace conflicts, and other items that may disrupt operations.

    Conduct team member training evaluations, celebrate high performance, create improvement opportunity plans, and verbal/write ups if needed.

    Promote a harmonious team culture that aligns with the mission.

    Promoting business – patient recruitment collaboration with other providers

    Competencies:

    Organization and time management skills

    Excellent writing and oral presentation skills

    Working Knowledge of computer software, including Outlook, Word, and Excel

    Strong interpersonal skills and effective telephone skills

    customer service and leadership skills

    Knowledge of patient care protocols, procedures, regulations, and standards

    Experience and Education:

    Bachelors Degree or Licensed Practical Nurse LPN (Required)

    3 years of working as a medical practice manager.

    EHR knowledge, Valant IO is a plus Skills

    Ability to make effective administrative/procedural decisions and recommendations Working knowledge of medical billing and insurance protocols

    Thorough understanding and management of medical front office operations including reception/registration, scheduling, scanning/ uploading documents to patient charts, determination of eligibility, prior authorizations, and collection of copays/outstanding patient balances

    Benefits:

    PTO & 6 Paid Holidays

    Retirement plan with matching

    Flexible Work Hours

    Promotional growth opportunities available

    Job Type: Full-time Background Check (Required) Pay: $22-$30 per hour based on experience Hours: Monday to Thursday 9AM-7PM