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Customer service and in

KNC Medical Supply, Inc

Customer service and in

Los Angeles, CA
Full Time
Paid
  • Responsibilities

    Job Description

    We are seeking a Customer Service And In-door Sells to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. RESPONSIBILITIES:

    • Handle customer inquiries and complaints
    • Provide information about the products and services
    • Troubleshoot and resolve product issues and concerns
    • Document and update customer records based on interactions
    • Develop and maintain a knowledge base of the evolving products and services

    ​QUALIFICATIONS:

    • Previous experience in customer service and sales, preferably in a Durable Medical Equipment sales and service.
    • Ability to build rapport with clients, mostly seniors.
    • Ability to work alone,  prioritize and multitask
    • Positive and professional demeanor
    • Fluent in English and Spanish languages required