Who is KORE Software?
KORE is the global leader in sports and entertainment business management solutions. Comprised of KORE Software and KPI (KORE Planning and Insights), KORE provides leading B2B SaaS software to more than 500 sports properties and large corporate brands worldwide, providing practical tools, services, and insights that drive ticket sales, digital marketing, corporate sponsorships, activation management, premium hospitality and more.
Why work at KORE Software?
KORE provides an inclusive, dynamic, and engaging environment where your curiosity, creativity, and passion can thrive. We foster innovation, we embrace change, and we like a good challenge! Our talented and friendly staff are united by a love for technology and providing best-in-class products and services to our customers.
KORE Planning and Insights Team consults with clients on a variety of business intelligence, strategy, and reporting initiatives. Team members have a client-facing role and work as an extension of the client's BI and data teams. This team member will have the opportunity to understand Enterprise Clients' business objectives and will work with the clients to offer the best solutions and accomplish their technical goals. This role will assist in building and designing Tableau dashboards and other data visualizations, along with SQL script writing. They will also be involved in CRM customizations and administration, as well as email marketing system integration projects. Furthermore, this role will include gaining experience with ETL process creation.
The ideal candidate for this position will be self-motivated, able to meet deadlines, detail-oriented, data-focused, and have a strong ability to work well in a team-based setting. This includes a customer service disposition and the ability to collaborate both with internal and external teams.
Duties and Responsibilities:
This position will split their time between designing and building Tableau dashboards, and writing SQL scripts to power dashboards, automations, and ETL processes.
Although we expect this role to expand as skills and experience grow, the following is an estimated breakdown of where we expect this individual's time to be allocated in main categories of tasks:
• Tableau Dashboard Design Understand client use cases and design dashboards that accomplish those goals
• Use Tableau best practices to build interactive and efficient dashboards SQL Script Writing Design optimized SQL scripts to be used in standardized
• Views and Tableau dashboards Develop SQL scripts to be used in automations for CRM, Email Marketing, and other integrations
• Investigate data discrepancies and troubleshoot client queries
• Assist in the development of machine learning models by combining data from multiple data sources
• Help maintain the quality of data used in day-to-day analysis or scripts
• Create documentation on processes developed Communication & Consultation
• Communicating via phone, email, face-to-face and virtual meetings with customers
• Analyze and define tasks, data flows, and dependencies in relation to project deliverables
• Work cross-departmentally to continue to develop KORE's reporting products
Skill Requirements:
• Proven command of SQL and relational databases
• Proficiency with data visualization tools (Tableau, PowerBi preferred)
• Experience in AWS tech-stack preferred
• Working knowledge of CRM platforms (Microsoft Dynamics, Salesforce) preferred
• Strong organizational, analytical, and technical skills
• Excellent interpersonal, verbal, and written communication skills – must be able to communicate completes ideas to both technical and non-technical individuals
• Experience in Python language a plus Familiarity of database marketing and the sports industry
• Ability to communicate professionally in both a written and verbal context with external end-users and internal colleagues
• Attention to detail, ability to work with deadlines, and ability to coordinate across multiple departments
Salary: This is a 6-month internship. $4,000 per month to be paid semimonthly.