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Customer Service Representative

KPI Group

Customer Service Representative

Ontario, CA
Full Time
Paid
  • Responsibilities

    Job Description

    WE ARE HIRING ASAP! CUSTOMER SERVICE APPLICANTS NEEDED!

    WE ARE LOOKING FOR SOMEONE WITH EXCELLENT COMMUNICATION SKILLS TO FILL OUR CSR POSITION!

    KPI'S motto holds true to the leadership team we have in place, straightforward and easy to abide by, and its always to make sure you have fun, and crush it out there in business. Our team’s lighthearted yet relentless mindset has helped our business see dramatic growth and success.

    RESPONSIBILITIES WILL INCLUDE:

    • Customer service
    • Handling customer complaints and escalations
    • Completing sales using our current POS
    • Be able to provide product knowledge
    • Assisting with maintaining sales targets

     

    WHAT WE OFFER:

    • Dedicated career paths for all positions.
    • We believe in promoting from within, there are opportunities to move to different areas of the company

     

    WHO WE ARE LOOKING FOR: Customer Service Representatives will ensure the delivery of excellent customer service while building solid customer relationships. We accomplish this by handling questions and concerns with speed and professionalism.

     

    QUALIFICATIONS:

    • Positive attitude
    • High school diploma or GED
    • Friendly and helpful personality
    • A willingness to learn and grow

     

    Applicants with the below background experinace are encouraged to apply:

    Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative

    Company Description

    At KPI Group, we strive to create meaningful marketing experiences that resonate with our clients’ buyers. We achieve this with our relentless commitment to providing superior services to all our clients. We empower brands to converse with users by creating fantastic experiences and engaging them by using different mediums. With a significant investment in people and technology, our strategy revolves around a relentless commitment to providing superior services using our creative approach. We are known for delivering high-end quality lead support, and much more. We understand that without the right team, we can’t excel at what we do. Therefore, at KPI Group, we try to attract and retain top talent in meaningful and sustainable ways. Our team is the heart of our company, and we never hesitate to invest in them. We give our associates various opportunities to shine and reward them for their performance. During our time in the business, we have gained substantial experience and expertise in marketing campaigns. It implies that we know all the processes involved while handling any project. All associates at KPI Group undergo technical and customer support training that helps them to meet customer requirements and provide solutions. When you join us, you can be sure of learning and gaining knowledge through a unique set of teachings and values.