KPS Global (KPSG) is the North American industry leader in the manufacture, production, and installation of Walk-in Coolers and Freezers. KPSG’s end-product serves many channels within the retail food market as well as industrial applications. KPSG is based in Fort Worth, Texas with Engineering activities centralized in the Fort Worth facility (along with Finance, Human Resources, Customer Operations, Sales, and Installation Services), supporting product manufacturing in three locations: Fort Worth; Piney Flats, TN; and Goodyear, AZ.

KPS Global values its outstanding people who are deeply committed to providing innovative, high-quality service to clients from coast-to-coast. As a member of the KPS team, you’ll be part of an exciting and modern company culture where you will enjoy professional flexibility and benefit from an environment where creativity, innovation, and hard work are rewarded.

KPS Global is looking for a Field Service Technician, to join our Construction Services department.

Required Skills

The Field Service Tech provides technical field service and installation assistance for walk-in coolers and freezers and plays a big part in KPS Global’s ability to offer excellent service to customers.

• Performing and assisting with installations and service of walk-in coolers and freezers
• Communicating with customers in the field
• Complying with customer demands
• Ensuring a safe working environment
• Taking field measurements and photos for inside sales to use for quoting projects
• Promoting products and services in the field

Required Experience

• High School Diploma
• 1 – 3 years of related experience; 2 – 3 years of field experience preferred
• Working knowledge of laptop, smart phone, small hand and electronic tools
• Advanced carpentry skills and basic knowledge of refrigeration systems, including some troubleshooting capabilities
• Ability to professionally communicate with customers and effectively capture, organize
• Must be able to lift up to 50 lbs
• Must be comfortable standing, climbing, and walking for the majority of the time
• Must be comfortable walking in air-conditioned and non air-conditioned areas

The Field Service Tech provides technical field service and installation assistance for walk-in coolers and freezers and plays a big part in KPS Global’s ability to offer excellent service to customers.

• Performing and assisting with installations and service of walk-in coolers and freezers
• Communicating with customers in the field
• Complying with customer demands
• Ensuring a safe working environment
• Taking field measurements and photos for inside sales to use for quoting projects
• Promoting products and services in the field