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Room Attendant

Kaeding Management

Room Attendant

Minneapolis, MN +1 location
Full Time
Paid
  • Responsibilities

    PRIMARY FOCUS:

    To deliver a great guest experience – a Room Attendant will clean and service guest rooms so everything is spotless and prepared for guests.

    DUTIES AND RESPONSIBILITIES:

    Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash/rubbish, etc. May include cleaning of kitchen area, room refrigerator, coffee/tea maker, cups, glasses, silverware, etc.

    Wear safety protection equipment as provided in line with department regulations and any local legislative requirements.

    Handle and store chemicals in line with hotel regulations and any local legislative requirements.

    Greet and acknowledge guests.

    Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.

    Report to supervisor needed repairs or unsafe conditions.

    Follow established safety procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty.

    Respond to guest complaints, special requests and take action to ensure guest satisfaction.

    Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.

    Report, turn in, and/or log all lost and found items according to established procedures.

    Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.

    May regularly assist with deep cleaning projects.

    May assist with other duties as assigned.

    QUALIFICATIONS AND REQUIREMENTS:

    EDUCATION:

    High School Diploma or equivalent

    EXPERIENCE:

    Prior hotel housekeeping experience preferred

    SKILLS:

    Basic reading, writing, and math skills

    JOB REQUIREMENTS:

    Carrying or lifting items weighing up to 50 pounds / 23 kilograms and ability to push/pull medium to large weights/objects

    Frequently standing up and moving about the facility

    Frequently handling objects and equipment to maintain the facility

    Frequently bending, stooping, and kneeling

    Able to work alone as well as being a team member

    OTHER:

    Communication skills used frequently when interacting with guests and employees

    Basic reading, writing, and math abilities are used often when reading room assignments, completing checklists, replacing room linens and amenities

    Have the ability to work a flexible schedule including nights, weekends and/or holidays

    The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

    NOTE: Reasonable accommodations will be made available to any disabled employee whose disability affects his/her ability to perform the job requirements. The company is committed to complying with the Americans with Disabilities Act (ADA) and ensuring equal opportunity in employment for qualified persons with actual disabilities, or a record of such, as defined by the ADA.

  • Locations
    Minneapolis, MN • Bloomington, MN