EXECUTIVE MEETINGS MANAGER
Job Title: Executive Meetings Manager
Department: Sales
Reports to: Director of Sales
FLSA Status: Salary
Company Overview:
Kaeding Management Group, a small yet rapidly growing Hotel Management company, has acquired the Crowne Plaza AiRE in Bloomington, MN. Kaeding Management represents an organizational model of employee-centered culture, focusing on the personal and professional development of our associates. We are seeking an Executive Meetings Manager to help bolster our sales efforts at the Crowne Plaza AiRE.
Job Purpose:
The Executive Meeting Manager plans, solicits, books and coordinates small group meetings and room sales to meet/ exceed revenue & profit goals. Oversees the development and performance of all sales activities in assigned market. Identifies objectives, strategies and action plan to exceed revenue matrix's, gain market share, and grow new account business.
Essential Duties and Responsibilities:
Solicit, negotiate and confirm new and repeat business through various efforts (lead follow up, telemarketing, direct mail, referrals, internet prospecting, social media, etc.) to maximize revenues to meet/exceed goals.
Plan, up-sell and coordinate function details with clients to include but not limited to group room blocks, space requirements, meeting times, equipment, entertainment, menus, billing, etc. Prepare and execute sales/catering contracts, event orders, group resumes ensuring a quality product delivery and customer satisfaction.
Negotiate room rates, catering prices and other sales terms for groups within a defined size parameter. Focus on revenue-producing activity and selling time by a strategic plan that maximizes direct sales efforts
Create and distribute effective internal and external communication (written and verbal). Exhibit a positive and involved team attitude to all hotel departments and maintain open communications with all guests, vendors and staff members for the best overall performance of the hotel.
Develop and implement creative sales strategy by analyzing historical, current and future hotel/ market and account trends.
Develop and continually enhance relationships with key corporate, business and travel industry accounts. Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.
Achieve activity goals as established by management and complete all reports and assignments in an accurate and timely fashion.
Develop customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues.
Maintain well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized, and knowledgeable manner.
Ensure adequate controls are installed and maintained for the protection of the hotel’s financial assets against loss or misappropriation.
Communicate to both, guests and fellow associates, professionally and positively.
Experience, Skills, and Abilities:
Bachelor's degree preferred.
1 years of hotel sales in similar sized operation preferred.
Proficiency in Microsoft Word, Excel, Delphi, Knowland, Opera.
Ability to effectively listen and communicate with internal and external customers
Ability to stand and move throughout the property and perform essential job functions with or without reasonable accommodation.
Command of the English language both written and verbal.
Independent and team oriented
Full-time Associates Are Eligible for the Following Benefits:
Competitive Compensation
Tuition Reimbursement
Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance
Free Parking
Free company meals
401-k
Company Hotel Travel Discounts
Kaeding Management/Crowne Plaza AiRE is an Equal Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans are encouraged to apply.