Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Restaurant Server

Crowne Plaza Aire Hotel

Restaurant Server

Minneapolis, MN +1 location
Full Time
Paid
  • Responsibilities

    PRIMARY FOCUS:

    A Restaurant Server will serve food and beverages in a timely manner, helping guests to have memorable experiences whenever and wherever they dine.

    DUTIES AND RESPONSIBILITIES:

    Greet and welcome all guests and take beverage and food orders in a prompt and professional manner.

    Be attentive to guest’s needs.

    Prepare food and beverages for service to guests and present food according to established health and presentation standards.

    Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable.

    Follow established hotel safety protocols and procedures at all times. Immediately report any safety/service incidents to the supervisor or manager on duty.

    Follow proper guidelines when lifting, pulling, or pushing heavy objects.

    Insist others follow the safety guidelines.

    Attend all safety-training seminars and successfully complete all assessments.

    Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary.

    Perform department/outlet opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout shift.

    Take action to solve guest problems/complaints and use established guidelines for any service recovery to ensure guest satisfaction.

    Work as a team and communicate and coordinate with other departments to ensure excellent quality and service.

    Receive guest payments and process transactions as outlined in the cash and charge procedures as needed.

    May assist with other duties as assigned.

    QUALIFICATIONS AND REQUIREMENTS:

    EDUCATION:

    High School diploma or equivalent

    Must be at the minimum age to serve alcohol in line with local and state requirements

    EXPERIENCE:

    Food service experience with general knowledge of restaurant operations preferred

    SKILLS:

    Basic reading, writing, and math skills

    JOB REQUIREMENTS:

    Carrying or lifting items weighing up to 50 pounds / 23 kilograms

    Moving about the restaurant

    Handling food objects; plates, trays, glasses, etc.

    Bending, stooping, kneeling

    OTHER:

    Being passionate about people and service

    Communication skills are used frequently when interacting with guests, wait staff, cooks, and supervisor.

    Ability to comply to local laws regarding food handling or serving of alcohol

    Reading and writing abilities are used often when taking orders, completing paperwork, etc.

    Basic math skills are frequently used when handling cash and credit

    Have the ability to work a flexible schedule including nights, weekends and/or holidays

    The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

    NOTE: Reasonable accommodations will be made available to any disabled employee whose disability affects his/her ability to perform the job requirements. The company is committed to complying with the Americans with Disabilities Act (ADA) and ensuring equal opportunity in employment for qualified persons with actual disabilities, or a record of such, as defined by the ADA.

  • Locations
    Minneapolis, MN • Bloomington, MN