Driver/Bell Person

Company Overview:

Kaeding Management Group, a small yet rapidly growing Hotel Management company, has acquired the Crowne Plaza AiRE in Bloomington, MN. Kaeding Management represents an organizational model of employee-centered culture, focusing on the personal and professional development of our associates. We are seeking an experienced Driver/Bellman to help bolster our service and transportation efforts at the Crowne Plaza AiRE.

With an outstanding location near Minneapolis International Airport, Crowne Plaza Aired Hotel in Bloomington, MN is a fantastic choice for guests to ensure a great stay.

Role Overview:

Escort by Shuttle Van arriving and departing guests in a friendly, courteous manner to and from their accommodations, transporting their luggage. Acquaint each guest with room and features.

Driving Shuttle Bus Runs Retrieve guest items from cars, airport, vans, and carts.

Grasp, lift, carry and/or load luggage and packages onto a bell cart to transport items throughout the hotel to the designated room.

Navigate bell carts through public areas, guest room corridors and to elevators. Requires physical stamina to stand, lift, carry and walk continuously for the duration of shift.

Escort customers to accommodations, visually inspect the room and telephone any deficiencies such as missing towels to housekeeping immediately.

Point out room features and directory for reference.

Organize and store luggage as necessary in a designated area.

Listen and respond to guest inquiries using a positive, clear speaking voice.

Answer questions and offer assistance giving accurate information regarding outlet hours, other hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc.

Greet customers immediately with a friendly and sincere welcome. Remain calm and attentive, especially during heavy hotel activity and emergencies.

Read and match luggage tags, write claim tickets and detach portion to give to the guest.

Minimum Requirements:

High School diploma or equivalent required, experience in a hotel or a related field preferred.

Must have a valid MN driver's license, CDL/Class B Required.

Minimum of 2 years' driving experience

Must have an acceptable MVR (Motor Vehicle Driving Record)

Must be able to work a Flexible schedule

Ability to effectively listen and communicate with internal and external customers

Ability to stand and move throughout the property and perform essential job functions with or without reasonable accommodation.

Command of the English language both written and verbal.

Must be able to lift up to 70 or more pounds.

Full-time Associates Are Eligible for the Following Benefits:

Competitive Compensation

Tuition Reimbursement

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Free Parking

Free company meals

401-k

Company Hotel Travel Discounts

Kaeding Management/Crowne Plaza AiRE is an Equal Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans are encouraged to apply. The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

NOTE: Reasonable accommodations will be made available to any disabled employee whose disability affects his/her ability to perform the job requirements. The company is committed to complying with the Americans with Disabilities Act (ADA) and ensuring equal opportunity in employment for qualified persons with actual disabilities, or a record of such, as defined by the ADA.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.