Part Time: Saturday & Sunday; AM, 10:00 am - 6:00 pm

PRIMARY FOCUS:

To deliver a great guest experience – a Bartender will prepare beverages and/or serve food in a timely manner, helping guests to have memorable experiences whenever and wherever they drink.

DUTIES AND RESPONSIBILITIES:

Greet guests pleasantly as they approach the bar; promote house drinks and use up-selling skills to increase revenues.

Prepare beverages requested by guests using established pouring standards and drink recipes to provide a consistent product to the guests and to control costs. Coordinate food service with restaurant(s) for bar/lounge guests if applicable.

Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol, consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable.

Take action to solve guest problems/complaints using appropriate service recovery guidelines.

Work to make everything right for the guest.

Follow established hotel safety protocols and procedures at all times. Immediately report any safety/service incident to the supervisor or manager on duty.

Follow proper guidelines when lifting, pulling, or pushing heavy objects.

Insist others follow the safety guidelines.

Attend all safety-training seminars and successfully complete all assessments.

Set up bar including all liquor, mixers, ice, garnishes, glassware, and supplies. Perform pre- and post-shift work (empty/fill ice-bins, prepare garnishments, replenish/store snacks, etc.)

Requisition all necessary supplies in line with hotel procedures and manage liquor inventory.

Ensure that all liquor is properly secured before, during, and at the close of shift.

Obtain, count and secure bartender’s bank; receive cash and credit payments from customers; give accurate change and balance cash drawer at end of a shift in line with hotel procedures.

Check bar and seating areas for cleanliness and attractiveness ensuring all standards are aligned to company and local legislative standards. Inspect all equipment and machinery for proper operation.

Sweep and mop bar floor after shift. Wipe down counters, equipment, stools, chairs, tables, and other areas as required.

Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.

Perform other duties as assigned

QUALIFICATIONS AND REQUIREMENTS:

EDUCATION:

High School diploma or equivalent

EXPERIENCE:

Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods, and garnishments

Formal bartending training preferred

SKILLS:

Basic reading, writing, and math skills

Must be fluent in local language

JOB REQUIREMENTS:

Handling, carrying or lifting items weighing up to 50 pounds / 23 kilograms (barware, carts, boxes, bottles, etc.)

Moving about the bar, lounge, and kitchen

Bending, stooping, kneeling, lifting

OTHER:

Being passionate about people and service.

Communication skills are used frequently when interacting with guests, wait staff, cooks, and supervisor.

Ability to comply with local laws regarding food handling or serving of alcohol.

Reading and writing abilities are used often when taking orders, describing cocktail items, completing paperwork, etc.

Basic math skills are frequently used when handling cash and credit.

Have the ability to work a flexible schedule including nights, weekends and/or holidays.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

NOTE: Reasonable accommodations will be made available to any disabled employee whose disability affects his/her ability to perform the job requirements. The company is committed to complying with the Americans with Disabilities Act (ADA) and ensuring equal opportunity in employment for qualified persons with actual disabilities, or a record of such, as defined by the ADA.