Remote \- Kaimetrix, L.L.C. is seeking a professional Business Analyst to support our Federal Government customer, the Defense Travel Management Office (DTMO). This position is remote.

The Business Analyst is responsible for a wide range of tasks, including requirements gathering, business process mapping and improvement, meeting facilitation, writing, reviewing, and maintaining documentation, and stakeholder engagement.

The following tasks are required:

• Become an expert in your supported application(s) understanding its features and functionality so that you can assist in the definition of new improvements, enhancements, and processes.
• Interfacing with customer stakeholders at multiple management levels to identify their business and software needs through formal and informal stakeholder engagement; soliciting and helping determine business needs and interpreting them at a high level to document requests and requirements
• Facilitate working meetings, ask probing questions to elicit requirements and understand the feedback to comprehend client responses to translate into documentable requirements.
• Documenting business and technical solutions in a variety of formats including business cases, operational & functional requirements, user stories, use cases, business process diagrams, mockups, wireframes, test cases/workbooks, and/or any other method necessary to communicate a potential solution to stakeholders
• Clarifying functional requirements and functional design during development of solution
• Communicate stakeholder requirements at various levels from high level to detailed.
• Provide support for Developers, Testers, and client Stakeholders in the creation and implementation of requirement stories.
• Review and edit documentation written by developers or other business analysts.
• Assist in the testing and validation of software implementations.
• Develop and update software documentation, such as User Guides, Design Documents, and Release Notes.
• Develop process analysis and standard operating procedures.
• Provide process and system diagrams using available tools.
• Organize, lead, and facilitate meetings to capture action items and meeting minutes.
• Manage technical and functional projects while providing concise communication to internal and external stakeholders.
• Support the implementation and administration of commercial off-the-shelf (COTS) products such as SharePoint, Tableau, and Jira.
• Conducting analysis on customer requests to identify the proper scope of a solution and help leadership and technical resources determine tools and services to accomplish the request
• Working in project teams that develop software applications in a cloud environment; task coordination for developers to ensure that requirements are properly being interpreted and implemented according to stakeholders needs.
• Process management, negotiating, influencing, and problem resolution

Education/Experience:

• Bachelor's degree in a related field
• 2-5+ years of relevant experience
• Excellent communication and writing skills
• Creating system and user documentation for process analysis and improvement
• Ability to manage multiple high-visibility, time-sensitive projects at once and prioritize accordingly

Kaimetrix, L.L.C. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.