Job Description

The Accounting Tech & Training Coordinator will be responsible for planning, developing, and executing the implementation of Microsoft Teams and Office 365 internally and for clients. The position will also develop training materials to help support the learning needs of new and current employees in both technology and department-specific processes and procedures. The Accounting Tech & Training Coordinator must be able to quickly learn technology systems, processes, and procedures to facilitate the training programs s/he develops and delivers, as well as attend external product and system training and be able to use that knowledge to accelerate the adoption of current and new technology system. Accounting Tech & Training Coordinator must work autonomously and in a team environment.

As Accounting Tech & Training Coordinator you will:

• Provide technical support across the firm (this may be in person or over the phone).
• Possess a strong understanding of firm accounting processes.
• Develop and deliver training modules across a variety of existing and future technology tools, including Microsoft Teams, Office suite (Microsoft Office 365), Qount, LMS, and internally developed systems available for staff.
• Prepare and provide IT orientation training for all new employees and clients.
• Coordinate, track, and manage training plans, objectives, and assessments for all internally delivered training.
• Participate in product acquisition, upgrade, and transition planning to identify new training needs.
• Manage all online training resources on the division of IT Services’ website and portal. Gather feedback from end users to determine optimal effectiveness of design and content.
• Research and apply current best practices for delivering effective training scenarios.
• Consult with IT manager to identify specific departmental training needs, and formally report on the best mechanisms for delivering content to their respective department employees.
• Provide ongoing user support for a variety of technology systems in order to better understand areas where large-scale training can reduce the need for repetitive individual consultations.
• Must be able to work occasional night and weekend assignments.
• Travel to all locations required, including occasional travel to our India office
• Other duties as assigned.

Qualifications

• Prior accounting experience preferred
• Expert knowledge of all Microsoft products, with particular emphasis on Microsoft Teams and Office 365
• Well-versed with Adobe software
• Ability to quickly learn new software

Additional Information

Kaizen CPAs + Advisors provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.