Kaniksu Community Health is a non-profit, award winning Community Health Center that provides integrated, team-based healthcare in north Idaho.

The healthcare landscape is a tough one to navigate and a big part of what we do is untangle that mess for our patients, making an impact in their lives each and every day. Regardless of how a patient can pay, or the severity of their concerns, we help find solutions.

Patients consider us their partner in healthcare, over the course of their life and the spectrum of their health needs. From prevention and wellness to medical, dental, and behavioral health. From pediatric to geriatrics, we believe that quality healthcare should be accessible, approachable and affordable for everyone.

We don't just say it. We prove it.

• In one year we decreased the rate of patients with uncontrolled diabetes by 20%.
• We rank in the top 10% of CHC's in the country for clinical quality.
• We report the highest level of control in the state for our hypertensive population.

But we're not just invested in our patients – we're invested in our people. We know that our overall success is a combined effort and we therefore strive to provide opportunities for our employees to learn, grow and thrive. We are proud to have built a positive and engaged team with a "family" spirit. Our team members must know exactly what we are working on and why, and how their everyday work contributes to successfully achieving this goal.

The benefits of working for KCH include:

• Medical, Dental, Vision, and Life insurance
• Tuition reimbursement
• 4% 401K employer match
• Year round, affordable on-site childcare at KCH Kid's Club

This job might be for you if:

• You like helping people. You are patient, level headed, and cool under pressure.
• You love taking on difficult challenges and finding creative solutions.
• You value doing the right thing over seeking to be right.
• You pay attention to the details - nothing is falling through the cracks on your watch.
• You think on our feet and communicate clearly.
• You are motivated and driven. You volunteer for new challenges without waiting to be asked.
• You are going to take ownership of the time you spend with us and truly make a difference.

A Kaniksu Community Health a Certified Nursing Assistant is not just responsible for providing excellent customer service. They are committed to providing an excellent patient experience while performing essential clinical or administrative work in a fast-paced, productive environment. YOU ARE an essential team member charged with assisting patients in managing their care at Kaniksu Community Health. As a Certified Nursing Assistant, a typical day might include:

• Preparing exam rooms and instruments/equipment for procedures and treatments. Restocking exam rooms as necessary, and maintaining inventory supply.
• Rooming patients, establishing a reason for visit, obtaining patient history and documenting chief complaints.
• Taking and recording patient vital signs, as well as administering screening tests under the direction of Providers and Nurses.
• Performing routine patient procedures (routine lab work, etc. as per Nursing/Provider direction or as indicated by protocols).
• Assisting Provider with patient care tasks and procedures i.e. pap tests/pelvic exams, surgical procedures, and dressings.
• Following written Medical Provider orders, preparing patients for diagnostic tests; collecting and labeling specimens, completing lab tests allowable by CLIA certificate, administering medications, giving injections and applying dressings.
• Preparing patient record information for physician referrals and communicating significant information to other health care providers as required.
• Assisting Provider in distributing appropriate patient education materials.
• Helping to facilitate integrated care with other KCH services such as Dental, Behavioral Health, Pharmacy or Patient Assistance.
• Ensuring a high a level of quality and coordinated care for your patients.

To land this gig, you need to have some experience helping people. It does not have to be traditional customer service experience. Just make sure we can see where you picked up your ability to help others in your cover letter or resume.

• Graduate of an accredited Nursing Assistant program
• 3 -5 years of experience in a primary care setting, community health center, public health preferred
• Nextgen or electronic medical record experience preferred
• Demonstrates accuracy, proficiency, and efficiency in medical record documentation
• Demonstrates the ability to communicate with tact and professionalism when interacting with patients and co-workers