ABOUT KANOPY
Kanopy is a video streaming platform that brings people together through film. By partnering with universities and libraries, we've made it possible to offer free access to the world's top film collection for millions of people. We're growing at an incredible rate and are looking for the right Sales Technical Support Specialist to come and join our team as we continue to scale our efforts.
ABOUT THE ROLE
At Kanopy, we really believe in the power of film. We are looking for a Sales Engineer who is excited to help us propel both classic and modern motion pictures that spark discourse, raise awareness, and educate the world through the most accessible form of media: film. The Sales Engineer's responsibilities include leading and managing processes and workflows for customer onboarding & technical support. This role will resolve requests related to access and streaming issues, effectively communicate and escalate issues with necessary teams, and respond to problems that require technical support through our system. We are looking for a dedicated industry professional with a background in technical systems, configuration and support.
RESPONSIBILITIES:
WHAT YOU NEED:
This position can be remote based and comes with a competitive salary & benefits package, including full health coverage and 4 weeks vacation. At Kanopy, we look for focused and results driven people looking to make an impact and contribute to our growing team. Bonus points to those that have a good sense of humor, love for film, or an interest in education.
EQUAL EMPLOYMENT OPPORTUNITY
We're proud to be an equal opportunity employer and we celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Diversity makes us a better team.