Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Claim Agent

St. John's University

Claim Agent

Detroit, MI
Full Time
Paid
  • Responsibilities

    St. John’s established in 1870, has three New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University’s outstanding academics, diverse student body, dynamic internship and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John’s University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations.

    A dedication to diversity, equity and inclusion is at the heart of our mission. As a Catholic and Vincentian university, St. John’s is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community. We will become an even stronger university as we enhance equity at every level of our institution. Our graduates will excel in the competencies and values required for leadership and service in a rapidly evolving world.

    **The Lesley H. and William L. Collins College of Professional Studies
    Assistant Dean **

    **Job Summary: **

    The Lesley H. and William L. Collins College of Professional Studies is seeking a candidate for the position of Assistant Dean who is eager to be part of a collegial, dynamic, team-based working environment and whose central focus is excellence. Initiative, high-energy, a positive perspective and a strong commitment to excellence are critical.

    The Assistant Dean will assist in all academic matters including advisement, pre-registration, and monitoring of the progression of students in the college as well as assist in the general activities of the Office of the Dean of the Collins College of Professional Studies.

    **Responsibilities of an assistant dean include but are not limited to: **

    • Providing academic advisement, including pre-registration, transfer evaluations, graduation checks and monitoring progress for students on academic probation

    • Assisting with graduation, open houses, and other special events

    • Representing the college on committees and at recruitment functions

    • Resolving academic concerns for students, faculty, and department chairs

    • Fostering positive and productive relationships with the Registrar, Bursar, Financial Aid Office, and other academic partners to endure smooth operations of daily events

    • Serving as a liaison to other units and support services throughout the University

    • Coordinating new and existing academic projects

    • Collecting, analyzing, and interpreting data related to academic advisement services, student outcomes, and persistence rates to identify trends and areas of improvement

    • Working evening/weekend hours as needed

    • Assisting in other duties as assigned by the college dean

    **Qualifications: **

    • Master’s degree preferred and advisement/counseling experience or related experience in higher education

    • An appreciation and respect for a diverse student/faculty population with a keen sensitivity to student needs

    • Proficient computer skills, especially in MS Office; knowledge of BANNER and Formstack is preferred

    • The ability to work productively and professionally in a fast paced environment

    • Excellent organizational and communication skills

    • Strong work ethic

    • Ability to work flexible hours, including occasional evenings and weekends.

    **Position Type/Expected Hours of Work: **

    This is a full-time in-person position. Days and hours of work are Monday through Thursday 8:30 a.m. - 4:30 p.m. and Friday 8:30 a.m. - 3:00 p.m. Coverage for events after hours for programmatic and College events occasionally in the evening or on weekends (Open houses, Convocations, Graduation).

    In compliance with NYC’s Pay Transparency Act, the annual salary for this position is $62,400. St. John’s University considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer.

    This position may be relocated to any of St. John’s University’s physical locations at any time.

    St. John’s offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John’s performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events

    Any offer of employment is subject to receipt by St. John’s University of satisfactory references, verification of employment and education.

    St. John’s University is an Equal Opportunity Employer and encourages applications from women and minorities. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.

    Required Skills

    Required Experience

  • Qualifications

    Performance is measured by the revenue produced in Kofax software sales, professional services, and other measurable performance such as: demonstrations, overall sales support, communications, team building, and technical leadership. Measurable performance also includes the individual’s willingness to:

    • Seek and successfully completes special assignments that enable continued development of his/her technical and/or other job-related skills and abilities
    • Regularly go out of his/her way to assist others in the team or department
    • Demonstrate openness to feedback and constructive criticism
    • Through openness and a flexible style of working with others, help to foster an environment of innovation and creativity
    • Assist in maintaining a professional customer environment with positive customer satisfaction
    • Make a concerted effort to stay abreast of technological advances and Kofax’s industry overall

    All Kofax Sr. Sales Engineers regardless of title or level must possess the following skills and knowledge:

    • Communications/Listening Skills

    (Internal & external) – including but not limited to professional writing, problem escalation, and good analysis skills as outlined below.

    • Analysis/Discovery (ROI) -

    Ability to plan for and conduct an Interview with the prospect and/or customer to determine the true business requirements to help build a valid Return on Investment (ROI).

    • Project Management

    Critical path analysis to do risk assessment, problem decomposition and resource estimation. Not a concentrated focus on the tools available to manage projects but a working knowledge of the concepts and how they apply in sales situations i.e. knowledge of the theory, not the mechanics.

    • Sales & Presentation Skills

    Professional presentation skills and experience in team selling, solution selling methodologies, and an understanding of and ability to utilize the Kofax Sales Process

    • Time Management

    Ability to manage projects including preparation for presentations and demonstrations, training, scheduling, and reporting, and expense processing. This is critical to the success of the sales opportunities as the Sr. Sales Engineer will be required to manage multiple sales campaigns at any given time.

    • INDUSTRY/GENERAL TECHNOLOGY KNOWLEDGE

    A HIGH LEVEL UNDERSTANDING of basic networking and operating system concepts, development / scripting – Ability to develop, test and deploy custom VB/VBA scripts, Java and Java Script, HTML and CSS. Industry specific business pain points with active paper processing, storage, and retrieval, and an understanding of J2EE, XML, .NET, OCR, ICR and their use in business processing.

    • Kofax Technology Knowledge

    A HIGH LEVEL UNDERSTANDING of each of the suites that constitute the Kofax product line and the ability to fit the pieces together into the whole strategy - By stating the requirement for ‘a HIGH LEVEL UNDERSTANDING’, it is defined as the ability to:

    • Position the Kofax Solution
    • Understand the components that make each the solution and why
    • Define target markets
    • Explain the business value/value proposition
    • Describe sample use cases
    • Describe reference customers
    • Position and differentiate each solution from the other Kofax technologies
    • Identify and Qualify potential opportunities
    • Understand the applicability of the technology i.e. where the solution is a good fit and where it is a bad fit
    • Deliver high-level presentation and associated demonstrations
    • Understanding of the underlying technology concepts.
    • Differentiate new product from current product
    • General Architecture – understanding of how all of the components fit together technically as well as how they integrate and work with external technologies. This includes an understanding of:
      • Foundation technologies including but not limited to J2EE, XML, IIS, .NET, OCR, ICR, NLP, Web Services
      • Kofax Networking Constraints
      • Kofax Components and Services