The Engagement Manager serves as the primary client liaison on projects/accounts and establishes the project plan, project priorities, and directs the efforts of personnel involved with all aspects of the project. Their overall goal is twofold: satisfying the customer’s objectives (scope, schedule, and budget) for the project while delivering Kofax’s business objectives for the project (revenue, margin, and efficient utilization of resources). In addition to managing projects, Engagement Managers are responsible for contributing to the pre-sales process.
While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.
QUALIFICATIONS AND EXPERIENCE:
Required Skills
Will require an understanding of the business context and rationale for our products and services as well as the business of our resellers. * Needs to be customer-service oriented and understand the value of accuracy and reliability. * Needs to work with confidence within a team environment to ensure that overall team targets are achieved. * Key attributes of the job are friendly and efficient manner and empathy with the customer’s requirements such as the need for accuracy, reliability and good-attitude. In short, this person must strive to ensure that KOFAX is an easy-to-work-with organization.
Must be able to manage multiple engagement simultaneously, have solid time-management skills with outstanding verbal and written communications abilities. We are looking for a results oriented self-starter with the ability to effectively deliver projects with minimal management oversight
Required Experience
Will require an understanding of the business context and rationale for our products and services as well as the business of our resellers. * Needs to be customer-service oriented and understand the value of accuracy and reliability. * Needs to work with confidence within a team environment to ensure that overall team targets are achieved. * Key attributes of the job are friendly and efficient manner and empathy with the customer’s requirements such as the need for accuracy, reliability and good-attitude. In short, this person must strive to ensure that KOFAX is an easy-to-work-with organization.
Must be able to manage multiple engagement simultaneously, have solid time-management skills with outstanding verbal and written communications abilities. We are looking for a results oriented self-starter with the ability to effectively deliver projects with minimal management oversight