St. John’s established in 1870, has three New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University’s outstanding academics, diverse student body, dynamic internship and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John’s University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations.

A dedication to diversity, equity and inclusion is at the heart of our mission. As a Catholic and Vincentian university, St. John’s is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community. We will become an even stronger university as we enhance equity at every level of our institution. Our graduates will excel in the competencies and values required for leadership and service in a rapidly evolving world.

**Department: **

Student Financial Services

**Specific Job Title: **

Financial Aid Advisor for Institutional Endowed and Expendable Awards

Reports to:

Maryanne Twomey

**Campus: **

Queens

Financial Aid Advisor for Institutional Endowed and Expendable Awards

Job Summary:

Reporting to the Associate Director of Financial Aid, the Financial Aid Advisor for Institutional and Expendable Awards shall be responsible for Awarding reviewing and monitoring of all endowed and expendable scholarships funded through donors to the University.

Essential Functions:

• Working closely with student endowed and expendable scholarship recipients to ensure that they understand the donor thank you process and to assist them with any related concerns
• Keeping the Associate Director abreast of any issues with endowments, expendable awards or other institutional programs that could impact the timely processing of loan applications and or funds.
• Monitoring and auditing awards to ensure student compliance with endowed scholarship requirements
• Working closely with student scholarship recipients to ensure that they understand the process and assisting them with letters, questionnaires, and release form submissions.
• Acting as a University and department liaison with internal/ external entities responsible for making endowed/expendable recipient recommendations
• Assisting the Director in the awarding, renewing and monitoring of institutional grants and scholarships.
• Reviewing and completing federal verification cases, ensuring accuracy and maintain accountability by careful attention to detail in compliance with federal regulations.
• Counseling prospective and enrolled students and parents about financial aid programs, policies and procedures and directing students to other University contacts as needed. Assist with problem resolution when necessary.
• Delivering seamless, effective customer service with a diverse population of students, staff, faculty, alumnae and outside agencies.
• And all other duties as assigned by the Director of Financial Aid.

Competencies:

• Strong customer service skills
• Ability to effectively communicate well, both verbally and in writing
• Must have good analytical skills
• Work well independently and with colleagues
• Must be organized and work well under pressure and deadlines
• Prior experience with Ellucian Banner system preferred
• Ability to conduct presentations and workshops on pertinent financial aid topics of interest, including financial aid procedures and financial literacy.
• Ability to navigate computer software and use common software applications, such as Microsoft Office is preferred.

Physical Demands:

• This position requires heavy use of a desktop or laptop with extended periods sitting at a desk.
• While performing duties, employee may occasionally be required to stand for extended periods during University presentations or other functions.

Travel

• Occasional local and distant overnight travel to meetings and/or training conferences

Required Education/Experience:

• Bachelor Degree
• Two years prior related experience preferred
• Experience with Ellucian Banner is a plus

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

In compliance with NYC’s Pay Transparency Act, the annual salary for this position is $62,400. St. John’s University considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer.

St. John’s offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John’s performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events

Any offer of employment is subject to receipt by St. John’s University of satisfactory references, verification of employment and education.

St. John’s University is an Equal Opportunity Employer and encourages applications from women and minorities. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.

Required Skills

Required Experience

Performance is measured by the revenue produced in Kofax software sales, professional services, and other measurable performance such as: demonstrations, overall sales support, communications, team building, and technical leadership. Measurable performance also includes the individual’s willingness to:

• Seek and successfully completes special assignments that enable continued development of their technical and/or other job-related skills and abilities
• Regularly go out of their way to assist others in the team or department
• Can mentor others within their department
• Demonstrate openness to feedback and constructive criticism
• Through openness and a flexible style of working with others, help to foster an environment of innovation and creativity
• Assist in maintaining a professional customer environment with positive customer satisfaction
• Make a concerted effort to stay abreast of technological advances and Kofax’s industry overall

All Kofax Sr. Sales Engineers regardless of title or level must possess the following skills and knowledge:

• COMMUNICATIONS/LISTENING SKILLS

(Internal & external) – including but not limited to professional writing, problem escalation, and good analysis skills as outlined below.

• ANALYSIS/DISCOVERY (ROI) -

Ability to plan for and conduct an Interview with the prospect and/or customer to determine the true business requirements to help build a valid Return on Investment (ROI).

• PROJECT MANAGEMENT

Critical path analysis to do risk assessment, problem decomposition and resource estimation. Not a concentrated focus on the tools available to manage projects but a working knowledge of the concepts and how they apply in sales situations i.e. knowledge of the theory, not the mechanics.

• SALES & PRESENTATION SKILLS

Professional presentation skills and experience in team selling, solution selling methodologies, and an understanding of and ability to utilize the Kofax Sales Process.  Presentation skills at this level should include instances of presenting to any size audience.

• TIME MANAGEMENT

Ability to manage projects including preparation for presentations and demonstrations, training, scheduling, and reporting, and expense processing. This is critical to the success of the sales opportunities as the Sr. Sales Engineer will be required to manage multiple sales campaigns at any given time.

• INDUSTRY/GENERAL TECHNOLOGY KNOWLEDGE

The Sr. Sales Engineering should have at least a HIGH-LEVEL UNDERSTANDING of the following:

• Print Management, Capture and PDF products
• MFDP Print and Scan channel sales through first hand experience
• Optical Character Recognition
• Digital print and IT infrastrucutre environments
• Printer manufacturer embedded platform frameworks
• Network technologies: OSI Layers, TCP/IP, Subnets, Ports, Routing, DNS, DHCP, SNMP
• Communication protocols: POP3, IMAP, SMTP, EWS, FTP, SMB
• Web services: WSDL, SOAP, OpenAPI, REST, JSON, sync + async
• Scritping: VBScript, Java Script, Visual Basic, Visual Studio, HTML
• Databases: basic knowledge of SQL, SQL vs NoSQL, load balancing, TDE
• Architecture: nTier vs. client/server, load balancing, High Availability and disaster recovery
• Security: authentication (AD, LDAP, OAuth, OpenID, 2FA) + application security (encryption methods for data at rest + data in transit)
• Cloud: private vs public, IaaS/PaaS/SaaS, and NIST and CSA cloud criteria

KOFAX, INC. IS AN EQUAL OPPORTUNITY EMPLOYER M/F/DISABILITY/VETS