Job Description

CUSTOMER SERVICE REPRESENTATIVE- CONVENIENT STORE-TYPE PRODUCTS

The Keilson-Dayton Company, a distributor to the convenient store industry, is seeking a customer service representative to join our team of hardworking individuals that are eager to learn and grow with our company at the Columbus, OH location. This position is full time, with optional overtime. Hours of operation are Monday-Friday 8am – 4:30pm.

Established in 1960, The Keilson-Dayton Company has since grown tremendously in size and in recognition. We strive to be one of the best, and provide our customers with the best service we offer. Be a part of our team today, because it all starts with YOU!

RESPONSIBILITIES:

Answering multiline phones and directing calls

Greeting customers when they pull up to front of building

Invoicing orders for same day delivery

General filing and organizing

Maintain and monitor cleanliness in the office

Positive attitude

Take orders over the phone or write up faxed orders

Inventory

Fill orders in warehouse when there is free time

Handle all will calls

QUALIFICATIONS:

Customer Service experience

Proficient in typing and 10-key data entry

Computer literate

Cash handling experience

Phone etiquette

Able to communicate effectively

Ability to work in a fast paced, multitasking environment

WE NEED YOU! We offer 401k, Health Insurance, Paid Holidays and Paid Time Off. If you are looking for a well-established company, where you can grow, apply today!

Job Type: Full-time

Pay: From $14.00 per hour

Company Description

We have been locally owned and operated in the Dayton, Ohio area for over 46 years. Our company has adapted to the many changes that have taken at retail and become stronger as a result. Our philosophy is based around providing our customers with the best service possible. We are well aware of the many options retailer have when they select to deal with one wholesaler over another and we attempt to differentiate ourselves by adapting to meet the customers needs any way we can. As we see it, the retailers and wholesalers are in this together and by looking out for what is in the retailers best interest we directly benefit. The structure and efficiency of our organization enables us to adapt to the changing business environment and service each of our customer's individual needs, while still allowing us to provide personalized service to all of our customers. We would love the opportunity to come in and talk to you further whether you have been looking for a new wholesaler, or would just like us to come in and tell you more about our company and what we can do for you. Please call us and ask for Tom or Gregory and we will be happy to set up an appointment with you to discuss your business and how we can help you!