Benefits:
401(k)
401(k) matching
Company parties
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Tuition assistance
Vision insurance
Wellness resources
Operations Manager – Retail – On-Site
Keith’s Appliances is looking for a seasoned Retail Operations Manager. Keith’s is a well-established and respected Appliance sales company that has proudly served Southeastern Connecticut, delivering personalized and professional services that outshine larger retailers.
Why Work with us?
Comprehensive Benefits: Enjoy a full benefits package designed with your well-being in mind.
Training & Development: Take advantage of opportunities to learn and grow professionally.
Career Growth: Our client is committed to your professional advancement and will support your journey.
Recognition Culture: They believe in celebrating your hard work and dedication, fostering a motivated and engaged workforce.
Join our team and experience a positive, fulfilling work environment where your contributions are valued and recognized. Apply today!
Summary
The Operations Manager will be responsible for optimizing workflows, processes, and technology across service, accounting, warehouse, and delivery departments at all locations to ensure maximum efficiency and top-tier customer service.
Key Responsibilities
Collaborate with the President and General Manager to create and implement growth and profitability initiatives.
Communicate and implement initiatives to the management team.
Work with management to continuously improve efficiency and processes.
Develop standard procedures to ensure high efficiency and customer service.
Gather feedback from management and employees on workflows and processes.
Monitor and recommend improvements for operational systems and practices.
Review, update, and implement employee training programs.
Collaborate with Accounting to create budgets, set goals, and review financial statements.
Ensure vendor and customer accounts are current.
Oversee month-end close for all departments.
Maintain professional banking relationships.
Enforce workplace policies and ensure legal compliance.
Prepare and process required state and federal reports.
Negotiate company insurance policies.
Resolve escalated issues and make decisions under pressure.
Maintain professional composure, prioritize tasks, and meet deadlines.
Handle tasks with discretion and maintain accurate documentation.
Communicate professionally with coworkers and customers, especially in difficult situations.
Perform other duties as assigned.
Supervisory Responsibilities
Supervise accounting staff, including hiring, training, and performance management.
Communicate expectations and evaluate job results to meet company quality goals.
Ensure compliance with company policies and laws.
Adhere to and train staff on safety regulations.
Skills and Abilities
Strong leadership and motivational skills
Effective communication, both verbal and written
Problem-solving and critical thinking
Ability to handle multiple tasks and adapt quickly
Ability to work independently and under pressure
Proficient in Microsoft Office, accounting software, inventory software, payroll software, and database software
Qualifications
Bachelor's Degree required
6-8 years of operations management experience, preferably in retail
Compensation
· Full-time
· OTE 1st year $110,000+/yr
· Bonus potential
· W-2
Physical Demands and Work Environment
Regularly required to stand, walk, sit, use hands, reach, talk, and hear
Vision abilities required: close vision
Work environment: moderate noise level
Job Type
Full-Time, On-site, Salary, Operations management, Home appliances, W2
Please no solicitation from Recruiting/Staffing Agencies
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.