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Administrative Professional

Keller Williams

Administrative Professional

Oakland, CA
Paid
  • Responsibilities

    We're searching for a diligent office assistant to provide administrative support. You’ll be responsible for responding to all complaints and questions in a friendly and timely manner, implementing office standards to streamline our processes, scheduling appointments, and company trips, ordering office equipment, and marketing our brand through community events and print and digital mediums. Applicants should be extremely thorough, possess excellent communication skills, and have some background in customer service. Send us your resume today to become part of the team! Responsibilities: Create and implement data entry protocols to streamline processes and increase productivity Answer phone calls and emails to act as a liaison between clients and staff members to improve customer retention and referral rates Grow in the position through continued learning and revitalization of skillsets in related duties Connect with our customer base and raise brand visibility by coordinating community events • Assisting and supporting the owner in all business and personal areas needing assistance. • Running errands, following up on whatever is needed & doing some "dirty work" might be necessary at times. • Maintaining database management system(s). • Screening and directing phone calls; distributing correspondence. • Scheduling meetings and appointments. • Managing day-to-day office operations. • Tracking expenses accurately and creating effective budgets. • Marketing of Listings, Business, and Team through social media and other avenues. • Helping clients through the closing process. • (Eventually) Hiring, training, and holding team members accountable. • THIS PERSON WILL LOVE CHECKLISTS AND "TO DO" LISTS AND WILL LOVE PAPERWORK. Qualifications: Proven track record of completing projects on time in an orderly manner Enjoys talking with customers and can communicate through verbal and written channels Technologically savvy; basic knowledge of Microsoft Office Word and Excel programs and filing systems with the ability to learn new programs quickly and troubleshoot common issues Prior experience in office management or our industry is a plus High school diploma or GED required • CANDIDATE WILL NEED TO BE WILLING TO OBTAIN A REAL ESTATE LICENSE UPON HIRING (AGENT WILL REIMBURSE) • Comfortable handling strong personalities • Must be thorough and LOVE to-do lists • This person must have a CAN and WILL DO attitude. This person will do anything and everything they need to in order to free their Agents up to sell. Compensation: $65,000 - $70,000

    • Assisting and supporting the owner in all business and personal areas needing assistance. • Running errands, following up on whatever is needed & doing some "dirty work" might be necessary at times. • Maintaining database management system(s). • Screening and directing phone calls; distributing correspondence. • Scheduling meetings and appointments. • Managing day-to-day office operations. • Tracking expenses accurately and creating effective budgets. • Marketing of Listings, Business, and Team through social media and other avenues. • Helping clients through the closing process. • (Eventually) Hiring, training, and holding team members accountable. • This person will LOVE checklists and "to do" lists and will love paperwork.