What you’ll be called: Partner Success Manager

Where you’ll work: KWRI Headquarters—Austin, TX

Named a Happiest Company to Work for in 2019; one of the Best Places to Work in Austin, TX; and featured on the Training Magazine Training 125 list seven times, Keller Williams Realty International (KWRI) thrives within a creative and collaborative culture where transforming the real estate industry through technology is our primary goal.

What you’ll do:

The Partner Success Manager will be responsible for driving success of KW's partners who have opted to join the Keller Cloud Innovator Program (KCIP). Success will be primarily defined as enabling more partners to join KCIP and growing sales of KCIP partner products on the KW Marketplace

Essential Duties and Responsibilities:

Accountable for Revenue Growth Goals on the KW Marketplace

Communicate daily with a portfolio of KCIP Partners and act as their primary contact point

Assist KCIP Partners with Onboarding to KW Developer Portal and KW Marketplace

Maintain day to day operations of the KW Marketplace as an Administrator

Develop and implement KCIP Partner Retention Initiatives

Maintain day to day operations of the KW Developer Portal as an Administrator

Develop and Implement KCIP Partner Success Trainings | Create and maintain KCIP Partner FAQ material

Run partner specific analysis and share best practices to increase partner sales on platform

Introduce Advertising and Custom Integration Opportunities to KCIP Partners

Determine KW API Priority and establish a working relationship with Product & Engineering

Minimum Qualifications:

Bachelor’s degree (BA/BS)

2-3 Years of Inside Sales, Business Development, Consulting or other work requiring strong relationship management and analytical rigor.

Preferred Qualifications:

Real Estate Industry Experience, Knowledge of Salesforce or other CRM