Job Description

ASSURANT CUSTOMER SERVICE REPRESENTATIVE PAY: 15/HR SHIFT: 8 HOURS SHIFT BETWEEN 11:00 AM AND MIDNIGHT - MONDAY THROUGH FRIDAY, PLUS WEEKENDS, 2 DAYS OFF EACH WEEK (TRAINING 8:00A-5:00P M-F) LOCATION: 4550 EXCEL PKWY ADDISON, TX 75001

DESCRIPTION: Follows standard screens/ scripts to perform tasks.  Resolves many questions and problems, refers more difficult items to higher levels for guidance.  Knowledgeable of company products services May assess customer needs and suggest alternative products or services.  Research contract issues for supporting departments such as Claims for Service Recruitment.

REQUIREMENT: HS Diploma or GED 0-2 years general experience in an office setting or customer service experience Has experience with computer equipment.

OTHER JOB REQUIREMENTS: Systematically gathers information necessary to consider alternatives before making a decision.  Treats individuals with respect despite personality differences or performance problems. Actively supports others to achieve common goals.  Consistently meets deadlines and requirements.  Demonstrates curiosity by continuously seeking new information and asking questions.

Company Description

At Kelly Services®, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly® annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. As a Kelly Services candidate, you will have access to numerous perks, including: Kelly-sponsored Affordable Care Act health care coverage available for eligible employees Group medical, prescription, vision, dental, life, and short-term disability insurance options that are available for purchase—and the coverage is portable* Service bonus plan Holiday pay plan Weekly electronic pay options Free online training campus available Exclusive online employee community Employee assistance program (EAP) available at no cost Corporate discounts Transportation spending accounts