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Sales Administrator

Keto and Co

Sales Administrator

Cambridge, MA
Full Time
Paid
  • Responsibilities

    Keto and Co is seeking a Sales Assistant to join our growing team and assist in building relationships with grocery store chains. The ideal candidate has exceptional time management and organizational skills in order to support the administrative needs of the Keto and Co sales department. Experience in sales is not required, but a strong understanding of the process would be very helpful! 

    If you have interest in the sales and service process of a fast-paced health and wellness startup, read on! This is a full-time position in our office in Cambridge, MA with options to work remotely up to 2 days a week (Mondays and Fridays).  During the COVID pandemic we are 100% remote and will be slowly returning to 3 days per week in the office during the duration of 2020.

    What will you be doing?

    • Focus on these two areas of responsibility: administrative task support for Keto and Co sales team and generating new sales opportunities through inbound leads and outbound calls
    • Complete all necessary clerical tasks to approve new accounts, take orders and invoice customers
    • Update CRM accurately with customer information
    • Update brand and product information on digital wholesale platforms and process orders
    • Respond to inbound sales inquiries for new and existing customers
    • Coordinating shipments and communicating tracking information
    • Entering sales orders into accounting software
    • Proactively contact smaller grocers, gain an understanding of their current ketogenic products and educate them on Keto and Co product options
    • Build brand loyalty while responding to customer service requests
    • Complete administrative tasks to support trade show planning and execution
    • Staff tradeshows and organize product demonstrations
    • Track customer feedback and relay information to the product team
    • Keep abreast of the industry and competitive products

    General Requirements

    (If you don't fit this to a T but know you've got the aptitude to learn fast, we encourage you to apply)

    • Previous experience with administrative work is required
    • Previous experience working in a sales environment would be ideal
    • Proven success working with cold leads would be outstanding!
    • Enjoy a combination of tasks, both repetitive as well as complex
    • Excel at answering questions and resolving customer issues
    • Skilled at articulating the value of our products and brand
    • Strong phone and in-person presence and engaging personality
    • Experience working with HubSpot, Salesforce or any other CRM ideal; Data entry experience required
    • Experience with basic business analysis in Excel a plus
    • Self-driven mindset, motivated, and results-oriented
    • Strong communication and rapport-building skills
    • Ability to multitask, prioritize, and manage time effectively
    • Exceptional follow-up skills
    • Strong attention to detail
    • Passion for food and ability to hit the ground running
    • Experience with the keto diet is a plus, but if you can be enthusiastic about how keto helps our customers' lives, following keto yourself is in no way required
    • Ability to travel out of State to trade shows a few times a year

    Who are we? Keto and Co crafts delightfully-low carbohydrate foods for ketogenic dieters, diabetics, and anyone wanting to eat less sugar. We believe you shouldn't have to compromise on taste and nutrition that's why we've developed a line of delicious low carb, no sugar added, truly keto alternatives. We have a growing line of products and brands that you'd be working on: Keto and Co baking mixes; Sated. Keto Meal Shakes; and Wondrose, the healthy alternative to sugar. Our customers primarily follow the keto diet for weight loss or chronic illness management, and life changing results are the norm. If you want to work for a startup with awesome coworkers, build great products that change people's lives for the better, and have fun doing it, Keto and Co would be a great fit for you!