Key Account Manager - Industrial Safety Products - Base Salary to 100k/year - Boston, MA
Boston, MA
Full Time
Paid
Responsibilities
Key Account Manager - Industrial Safety Products - Base Salary to 100k/year - Boston, MA
Our client is an established company with legacy and stability that focuses entirely on workplace safety—providing PPE, training, consulting and technology to reduce injuries and protect workers. Our client prides itself as a company with acknowledged positive culture, openness, respect as well as an organization to engage and grow.
The Key Account Manager acts as a national account rep responsible for one of our leading clients servicing all of their locations throughout the U.S. The Key Account Manager focus will be as a relationship manager who project manages all initiatives for our clients to achieve the shared goal of driving workplace injuries to zero. The individual selected will use a consultative approach to assess, facilitate and deploy appropriate safety products, safety program, EHS consulting and Safety Technology tools.
Responsibilities:
You will be expected to meet or exceed sales goals and increase sales growth and margin within assigned territory.
Maintain customer satisfaction with quick client response and follow up
Utilize our client’s Safety Review process to identify opportunities for improvement with both potential and current clients to create safer workplaces.
Analyze, evaluate, review information and strategize
Proactively communicate on a regular basis with clients to provide advice and solutions
Build collaborative relationships with clients, engage active listening and adapt messaging of our client’s capabilities to achieve long-term win/win solutions
Conduct Safety Reviews with accounts on a periodic basis, with the goal of improved employee safety, expanding utilized safety offering and improving relationships.
Expand safety knowledge by pursuing ongoing training to deliver best-in -class safety solutions
Work closely with internal partners: customer service, supply chain, etc. to delegate responsibilities to optimize customer experience
Communicate with clients by phone, email and face- to – face meetings to ensure their needs are understood and addressed
Qualifications:
5+ working years field experience in relevant Safety and EH&S/Industrial experience, including client support