Technician 2

Key Services, Inc.

Technician 2

Winston-Salem, NC
Full Time
Paid
  • Responsibilities

    Key Services is a growing technology lifecycle management company specializing in logistics and break/fix services. We are looking for several experienced techs to join our repair team. This position requires attention to detail and a strong work ethic. Must be able to quickly learn to troubleshoot and repair a variety of electronic products. Responsible for inspecting, repairing, and testing customer and stock equipment. Contribute to company growth by determining the best cost-effective repair solution and help design new repair processes with our engineering team.

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    ESSENTIAL DUTIES/RESPONSIBILITIES

    · Inspect and test customer and stock merchandise. This includes determining

    component failures within whole units or assemblies (non-system board level).

    · Repair electronic and mechanical equipment by fixing, or replacing faulty

    components.

    · Determine the most efficient and cost-effective way to solve problems.

    · Troubleshoot and repair system boards to the component level (soldering,

    de-soldering, use of electronic test equipment, component reprogramming and

    replacement).

    · Ability to troubleshoot without schematics.

    · Determine end-of-life of units when the cost of repair is no longer financially sound.

    · Communicate with team leader to complete jobs based off priority.

    · Check with technical knowledge database for possible solutions as needed to complete repairs, and update with new processes.

    · Train and assist other technicians as needed.

    · Burn in equipment after repair to ensure problems are solved.

    · Complete training on company Processes and procedures.

    · Comply with company ESD standards.

    · Maintain an orderly workspace according to the company housekeeping policy and

    including appropriately labeled equipment, accurately marked shelf life materials,

    and properly calibrated equipment.

    · Adhere to target repair times and costs to increase company profitability.

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    JOB REQUIREMENTS AND QUALIFICATIONS

    Education: Associates degree, comparable military electronics training or equivalent technical certification

    Experience: 2 years hands on experience

    Other Knowledge, Skills and Abilities:

    · Ability to assemble/disassemble hardware components and troubleshooting skills, need to have soldering skills for board level repair.

    · Must be familiar with Windows 7 & 10.

    · Technical knowledge and experience repairing computer equipment from a wide range of manufacturers, including error codes, parts information and mechanical skills.

    · Overall electronics knowledge and troubleshooting skills.

    · Ability to pay close attention to detail.

    · Excellent problem solving, decision-making, and analytical skills.

    · Visual acuity, especially close vision, color vision, and the ability to adjust focus when using microscope.

    · Skilled at using hand tools, power tools, soldering equipment, and measuring tools.

    · Proven ability to prioritize, organize and efficiently manage time.

    · Self-motivated and able to work with limited supervision.

    · Ability to lift 10-25 pounds regularly and up to 50 pounds occasionally.

    · Strong fine motor skills.

    · Skills in through-hole and surface mount electronic rework.

    · OEM technical certifications preferred.

    ·Strong communication skills with customers and colleagues.