Technician 1

Key Services, Inc.

Technician 1

Winston-Salem, NC
Full Time
Paid
  • Responsibilities

    Calling all DIYers, fixers, PC builders and general tech lovers!

    Key Services is a growing technology lifecycle management company specializing in logistics and break/fix services. We are looking for new techs to join our repair team. If you are looking for a gateway into the technology field but do not have a ton of professional experience, this is the role for you!

    This position requires attention to detail and a strong work ethic. Must be able to quickly learn to troubleshoot and repair a variety of electronic products. Responsible for inspecting, repairing, and testing customer and stock equipment. Contribute to company growth by determining the best and most cost-effective repair solutions.

    ESSENTIAL DUTIES/RESPONSIBILITIES

    · Inspect and test customer and stock merchandise. This to include determining component failures within whole units or assemblies (non-system board level).

    · Repair electronic and mechanical equipment by cleaning, fixing, or replacing faulty components.

    · Determine the most efficient and cost-effective way to solve problems.

    · Communicate with team leader to complete jobs based off priority.

    · Check with technical knowledge database or “squad” leader for possible solutions as needed to complete repairs.

    · Assist other technicians as needed.

    · Burn in equipment after repair to ensure problems are solved.

    · Complete training on company processes and procedures.

    · Maintain an orderly workspace according to the company housekeeping policy and including appropriately labeled equipment, accurately marked shelf life materials, and properly calibrated equipment.

    · Adhere to target repair times and costs to increase company profitability.

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    JOB REQUIREMENTS AND QUALIFICATIONS

    Education: High School Diploma or GED required. Military electronics training a plus.

    Experience: 1 year Previous experience, while desired, is not essential. Applicants showing a willing to learn will receive training in repair processes, custom build assemblies and other emerging technologies.

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    Other Knowledge, Skills and Abilities:

    · Ability to assemble/disassemble components, general troubleshooting skills.

    · Technical knowledge and experience repairing computer equipment from a wide range of manufacturers, including error codes, parts information and mechanical skills.

    · Overall electronics knowledge and troubleshooting skills.

    · Ability to pay close attention to detail.

    · Excellent problem-solving skills.

    · Visual acuity, especially close vision, color vision, and the ability to adjust focus when using a microscope.

    · Skilled at using hand tools, power tools, soldering equipment, and measuring tools. ·Proven ability to work cohesively with fellow technicians and supervisors.

    · Ability to lift 10-25 pounds regularly and up to 50 pounds occasionally.

    · Strong fine motor skills.

    · OEM technical certifications preferred.

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    Office Culture

    Privately owned SMB, with a close knit team

    Jeans and T-shirt dress code

    Monthly birthday celebrations

    Quarterly company outings

    technical certification training