Job Description

KeyBank is hiring for our Contact Center Service Specialist roles where you will be able to interact with customers from the comfort of your own home!

JOB TITLE: CONTACT CENTER SERVICE SPECIALIST I

DURATION: DIRECT HIRE –FULL TIME

LOCATION: REMOTE - MUST BE WITHIN AN HOUR OF SALT LAKE CITY, UTAH - ALL EQUIPMENT PROVIDED

PAY RATE: $17/HR

HOURS: VARIOUS FIRST SHIFT

The Contact Center Service Specialist I will receive inbound service calls and emails from consumer clients. While interacting with clients, you will answer inquiries, resolve issues, respond to client needs, uncover and explore opportunities to refer additional products and services. KeyCorp is one of the nation's largest bank-based financial service companies with assets of approximately $94 billion. All Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies. KeyBank is a financial institution that has provided over 160 years of doing work that matters for our clients, communities and employees by building enduring relationships as the company where people want to work, bank and invest. KeyBank is committed to the professional development of its employees and offers great benefits.

Company Description

As one of the nation's largest banks, KeyBank offers outstanding career opportunities and a wide range of professional rewards. In addition to providing an inclusive, energizing, and performance-driven work environment, KeyBank offers exciting opportunities for career development, comprehensive healthcare benefits, and generous retirement benefits. Our policies and programs are designed specifically to attract and retain a team of diverse and dynamic people - people who are vital to our continued success.