Our client has an exciting opportunity for a Director of Operations - located at their headquarters company in the Edgewood, New York area. This position reports directly to the CEO.

Our client is a growing supplier to the global Supplements, Nutrients and Vitamins business. With more than 20 years of expertise and innovation, they design and sell formulations to multiple end retail, wholesale accounts and markets.

POSITION SUMMARY:

The Director of Operations is responsible for providing overall leadership, directions, safety, and support to the production team. In this position you must schedule and supervise all lines and support personnel, monitor quality, improve processes, and ensure output. Must monitor metrics, efficiencies, as well as cost and cost savings implementations. Strict compliance with the facility Food Safety and Quality Management System Policies, Procedure and Work Instructions is required. Responsible for staff and process starting with receiving of raw materials all the way to shipping of the finished good

The Director of Operations will be tasked to continuous improvement while experiencing significant growth in the organization. This role will have full operations responsibility and provide leadership to change the culture for a 50+ person facility with medium volume- low mix powder formulations / manufacturing capabilities. Operations and maintenance experience in the nutrients, supplements and vitamins process / manufacturing process preferred. Technical degree preferred along with previous experience with a world class manufacturing operation with outstanding processes and cost improvement performance required. A resume with year over year accomplishments in productivity, cost target, profit achievement and KPI’s required along with a continuous improvement and lean mind set.

Status: Exempt.

*Excellent benefits

RESPONSIBILITIES & EXPECTATIONS:

Will lead a reliable manufacturing operation with the capability to consistently perform to:

• 100% on-time delivery
• Meet and Exceed internal and external quality expectations
• Achieve zero ppm’s
• Consistently meet or exceed financial targets
• 5S as the ‘daily way’ of doing business, always audit ready, achieve 3.5+ internal score
• Fully Implement our Production Systems methods and targets
• Consistently improve safety performance to achieve a zero-injury workplace
• Have successful systems, processes and talent in place to manage significant business growth successfully.
• Support daily management and prioritization of team members to meet all performance standards, production efficiency, cost, waste, safety, quality, sanitation and GMPs/HACCP/SQF Protocols.
• Set clear direction and energize production team to support management ‘s goals and objectives.
• Be centerpiece of operations by reviewing schedule and directing inventory, purchasing, receiving, weighing, production and packaging, and shipping to meet goals.
• Set and maintain routine meetings with staff and team members to set expectations and targets.
• Provide appropriate information and resources for the team to make decisions and solve problems.
• Foster a team environment by clearly defining and communicating to employees their impact on individual and team performance.
• Train and develop employees to ensure they can coordinate the line/area in the Facilitator’s absence by clearly explaining and checking to make sure others understand what is expected. Build confidence in the employees and provide one-on-one and team coaching.
• Monitor employee progress and provide regular feedback.
• Assist in supply chain by indicating shortages and assisting with purchasing.
• Understand a person’s difficulties and coach team to reach the required level of performance. Maintain write ups regarding evaluation, warnings etc.,
• Responsible for the overall coordination of production activities in the assigned areas.
• Foster teamwork by communicating with other departments and shifts any information that might aid staffing levels, housekeeping, safety and/or production.
• Report any safety issues observed to Production Managers
• Report any plant security breaches, attempts at product tampering or contamination, or other suspicious behavior observed to management.
• Maintain facility sanitation, maintenance, equipment, repairs, contractors, and third-party technicians.
• Other duties as assigned by management Work Experience/Qualifications:
• PROFILE OF A HIGH-PERFORMING MANUFACTURING DIRECTOR
• Highly effective leader
• Inspires, develops and coaches people
• Has high standards and expectations
• Holds people accountable
• 100% credible
• Effective communicator who shares bad/challenging news quickly
• Lives the company values
• Strong system and process builder
• Continually improves
• Manages emergency problems effectively without losing control of the rest of the business
• Makes a difficult job look easy- someone steady at the helm

Additional ¬

Perform other duties as assigned or needed.

QUALIFICATIONS:

Credentials/Knowledge

• Minimum of 7-10 years’ experience in a leadership role preferably in the nutraceutical, pharmaceutical, cosmetic and/or medical device industry
• Working knowledge of cGMPs and FDA regulations
• Strong leadership and teamwork skills
• Strong record keeping skills
• Ability to calculate figures and amounts
• Ability to read, analyze and interpret inventory related documents, write reports and procedural manuals
• Ability to solve problems in various situations including limited standardization and concrete variables
• Ability to effectively present information and respond to questions from managers
• Ability to work in a dynamic, multi-functional, multi-cultural environment Education Requirements:
• Minimum Bachelor’s Degree or higher

Machines Typically Operated

Computer, printer, scanner, copy machine, calculator, 10-key adding machine, telephone, label matrix machine.

Typical Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands require sitting and walking for extended periods of time, bending, reaching, carrying, and occasionally lifting and/or moving objects up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus. While performing the duties of this job, the employee is required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl, and talk or hear. Company Description Dietary supplement contract manufacturer. Been growing for over 20 years!

Typical Environmental Conditions

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts; fumes or airborne particles and risk of electrical shock.
• The noise level in the work environment is usually moderate.
• While in the plant, the employee is required to utilize the required personal protective equipment.