RESPONSIBILITIES:

Kforce has a client seeking a Fraud Analyst I in Tempe, AZ. Responsibilities:

• Analyze account transactions to determine if fraudulent activity is present
• Investigate and evaluate fraud by contacting account holders
• Limit potential loss exposure by placing holds or card status to limit funds availability
• Carryout efforts for prevention and recovery
• Understand, record, and update case detail reports for all alerts received
• Prepare documentation for suspicious activity reports (SAR) in accordance with federal regulations and FIU policy and procedure
• 10%Interpret case management system in order to assist with customer questions and resolve cases
• Talks to internal and external customers in an inbound/outbound call center
• Respond to inquiries received from branch/department personnel, customers, and merchants
• Maintain working knowledge of all fraud related applications and products
• Escalate fraud trends to supervisors

JOB REQUIREMENTS:

REQUIREMENTS:

• Excellent verbal and written communication skills, strong analytical, problem solving, and decision making skills
• Proficient in Microsoft Office-Word, Excel, and Visio
• Any relevant education and/or training will be considered a plus

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.