KidStrong Sales and Operations Manager / Head Coach
Benefits:
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Do kids look up to you like you're the latest superhero? Do parents see you as the ultimate sidekick in their child's development? KidStrong is on the hunt for a Lead Coach / Operations Manager who can make our center buzz with energy and excitement! As our third key, you'll be the role model, the motivator, and the go-to hero for our students and their families.
WHAT YOU'LL DO
Grow Center Membership:
Lead-To-Trial: Drive our warm lead follow-up to maximize our in-center trials
"Say It Ain't So": Manage cancelation and hold requests to minimize membership churn
Show how it's done: Help our team improve trial show rates and trial-to-join conversions
Coach:
Like a Pro: Deliver fun, dynamic classes that boost brainpower, physical skills, and develop character for kids walking to 11 years old
Master of Curriculum: Understand the magic behind KidStrong's programs and communicate it with flair
Be the Best: Achieve Coach Certification and keep leveling up your skills like you're in a video game with our stellar training programs
Family Friend: Create positive interactions with families before, during, and after class -- you're the reason they love KidStrong
Class Commander: Ensure classes run smoothly and on time, every time. No tardy bells here
Leadership Duties:
Slack Savvy: Keep the team connected and in the loop. Channel your inner tech wizard
Scheduler Extraordinaire: Assist in creating and communicating Coach schedules
Family Connector: Keep families engaged and excited about KidStrong. Think of yourself as the social glue that keeps everyone together
Center Operations:
Acting GM/AGM: Assist with member sales, customer service and step up to lead the center when the GM and AGM are away
KPI Guru: Understand what makes our center tick and help maximize performance
Event Enthusiast: Assist in community events and center initiatives. Party planner meets motivational speaker
Clean & Green: Participate in the upkeep and maintenance of our awesome center. Cleanliness is next to awesomeness
We want to hear from people who have :
Passion for helping Kids: Non-negotiable. You must love working with children.
Coaching Background: Experience with kids aged 2 - 11 years old. If you've coached a herd of cats, you're overqualified and also … why did you do that?
Communication Whiz: Comfortably speak to parents and guardians. Channel your inner motivational speaker
Energetic & Fun: Bring high energy and a clear, engaging presence to every class
Mentorship Magic: Be a mentor to other coaches, with excellent communication and interpersonal skills
CPR Certified: Or willingness to get certified, safety first!
Your DNA:
High Standards: Set the bar high and lead by example.
Passionate: Stay laser-focused on KidStrong goals.
Engaging Performer: Fun, likable, and a joy to be around.
Adaptable: Ready to call an audible and roll with the punches.
Team Player: Put the team's success above your own.
Perks of the Job:
Shifts: Flexible schedules -- perfect balance of work and play.
Impact: Make a difference in the lives of children and their families.
Growth: Opportunities to develop your skills and climb the KidStrong ladder.
If you're ready to be a superhero in the lives of children and join a team that's as fun as it is dedicated, apply now! Your adventure with KidStrong awaits!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.