JOB SUMMARY This position reports to the Franchisee and is responsible for consistently delivering an exceptional parent/child experience in the Academy in order to drive education, operations, and marketing for improved profitability. A commitment to Kiddie Academy’s mission of “Awakening possibilities through Life Essentials®” is imperative. This position assumes the responsibility of and oversees all operations and education functions of the Academy. ESSENTIAL FUNCTIONS and DUTIES
Recruits, identifies and hires the best candidates, improving the Academy’s operations and education functions with each new hire. Maintains a fully staffed Academy through succession planning and timely hiring. Prepares, posts and modifies as needed weekly staffing schedule. Submits new staff to licensing representatives for approval and maintains up to date human resources files.
Responds and follows up on all enrollment inquiries. Gives prospective customers tours of the facility and detailed information about Kiddie Academy’s philosophy, mission, core values, programs, and procedures. Responsible for keeping disenrolled customers to a minimum; determines reasons for dis-enrollments and addresses problem areas which contribute to student turnover.
Creates an exceptional parent/child experience using operational tools, excellent communication skills and personal leadership. Anticipates their needs and considers the impact of all decisions and actions. Ensures management is available to greet parents during peak hours (6:30-9:00 AM and 4:00 -6:00 PM).
Accurately assesses the strengths and developmental opportunities of all staff. Trains, develops and inspires top talent, using performance management tools/processes. Trains staff to plan and implement creative, developmentally appropriate programs for all children. Recommends merit raises for staff when applicable.
Promotes teamwork by creating a positive and rewarding atmosphere where people want to come to work each day. Inspires others to excel; involves the team in decision making and consistently recognizes individual and team performance while maintaining a high retention rate for top talent.
Develops and maintains strong working relationships with all State licensing authorities, approved vendors and community contacts. Meets with licensing specialists during inspections and reports to the franchisee on a timely basis.
Actively manages the process for accreditation and maintaining quality standards and procedures.
Completes State requirements for approved continued education training of required clock hours during the licensing year. Ensures that the Academy complies with all Federal, State, Local and Kiddie Academy requirements and laws.
Analyzes key business metrics and results to identify performance strengths and opportunities. Recommends impactful solutions that drive results.
Under the franchisee’s direction, familiarizes self with Academy budgets to ensure that all resources are managed effectively and within budgetary constraints and may assist with drafting new budgets each year.
Manages all salary expenses and other controllable expenses within budgeted amounts and according to prescribed guidelines of compensation plan. Tracks all monetary transactions with customers and vendors as approved by the franchisee.
Represents and reinforces the brand in a positive manner through crisp visual presentation and quality of staff. Creation of monthly newsletter for the Academy, as well as other necessary communication for the team members or others that will help ensure successful operation of the business.
Plans Academy activities and actively participates in team meetings, training sessions, open houses, family/community activities, and planning sessions.
JOB QUALIFICATIONS
Bachelor’s degree in early childhood education or a related education field
A minimum of two years’ experience as a center director or assistant director
Knowledge and experience working with early childhood National and State accrediting agencies
Knowledge of the early childhood field and developmentally appropriate practices; thorough understanding of child development in early childhood education setting
Previous experience in and/or knowledge of training, coaching or mentoring mechanisms
The ability to work independently and as a team member
Exemplary commitment to customer service
Must be an effective outward communicator and listener
Job Type: Full-time
Benefits:
Flexible schedule
Paid time off
Professional development assistance
Referral program
Schedule:
Monday to Friday
Supplemental pay types:
Signing bonus
COVID-19 considerations:
The academy is taking COVID-19 precautions as directed by the local health department guidelines.
Education:
Bachelor's (Required)
Experience:
Assistant director or director or other supervisory: 2 years (Required)
Childcare: 2 years (Preferred)
Work Location: In person