Whew! So many job postings for Insurance Customer Service Representative positions! Why choose us?

Hi, my name is Matthew Kidman and I’m the owner of the Kidman Agency representing Meemic & AAA Insurance.

As a family-owned insurance agency, we’ve been serving SE Michigan for over 39 years. We pride ourselves in delivering excellent service and treating our customers like family (you know, the family you really, REALLY, like).

I know, I know...everyone says stuff like that, but take a look at what our CUSTOMERS SAY about us in their own words in our Google Reviews.

As a Kidman Agency Insurance Customer Service Representative you'll receive:

Compensation: $48,000 - $50,000 base salary PLUS monthly bonus.

Retirement: IRA with 3% company match.

Paid Time Off (PTO) - 15 days available immediately upon hire (prorated based on the date of hire).

Health Insurance - Compatible with Health Savings Account.

$50,000 of Group Life Insurance Coverage

Paid professional development

Our award winning insurance agency has an immediate need for a motivated, energetic insurance professional to join our team. Someone who embodies remarkable customer service and wants to work in a fun, fast-paced environment with a willingness to learn.

Insurance Customer Service Representative Requirements:*

Insurance customer service experience (at least 1 year).

Excellent written and verbal communication skills.

Possess a willingness to learn and be teachable (no egos please).

Ability to multi-task while maintaining a high level of accuracy.

Possess a genuine desire to make a positive difference in someone’s life through assessing customer needs and recommending appropriate coverages or products.

MUST HAVE a Property & Casualty Insurance Agent License.

Insurance Customer Service Representative Responsibilities:

Daily grow our agency through value-based conversations and remarkable customer service to existing members.

Possess keen attention to detail in all customer interactions.

Work with the agent to establish and meet cross-sell and customer service goals.

Exhibit a strong work ethic

Position will be approximately 90% service, 10% sales.

If you want to be appreciated for the amazing job you do and can see yourself thriving in a fun, fast paced team environment, apply today.

This is a remote position.