Program:          Good 360 Regional Operations Center (ROC) Program

COMPANY OVERVIEW

At Volunteers of America Chesapeake, we provide services in MD, DC, VA and the Carolina’s, we are an affiliate under the Volunteers of America National Organization.  As a whole, Volunteers of America is more than a non-profit organization. We are a ministry of service that includes more than 16,000 employees nationwide and more than 70,000 volunteers working together to help individuals who need our help the most.  We firmly believe that our employees drive the success of the organization. With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities. Our tag line is “Helping America’s most vulnerable”.

Since 1983 Good360 has been the global leader in product philanthropy and purposeful giving and we partner with socially responsible companies to source highly needed goods and distribute them through our network of diverse nonprofits that support people in need. We’re a growing, nonprofit organization that operates much like an entrepreneurial for-profit company and we are adding employees to help with our growth.

JOB SUMMARY

Under the supervision of the Director, the Distribution Specialists receives, stores, and distributes merchandise as needed and must fulfill material requests in a timely manner while adhering to all safety guidelines. The Distribution Specialist is also responsible for inventory duties and are accountable for loss of goods, and ensure adequate levels of necessary supplies at all times. Finally, the Distribution Specialist may order and will need to negotiate and facilitate relationships with vendors accordingly.

RESPONSIBILITIES

• Executing the distribution processes, identifying bottlenecks and implementing improvements to sorting, collection and collation.
• Keep official records for incoming and outbound cargo, verifying and refusing cargo.
• Manage and mitigate handling errors, damaged goods and other failures.
• Demonstrate appropriate packaging, handling and labeling.
• Attends department, store and safety meetings
• Providing quality service to all internal and external customers.

DRIVER RESPONSIBILITIES

• Maintain accurate Pre-Trip and Post-Trip records.
• Maintain accurate delivery and pickup records.
• Secure loaded equipment per company procedure and inspect in transit if necessary.
• Secure customer signature on all deliveries, if not already signed.
• Inform supervisor of difficulties with deliveries and pickups.
• Maintain and comply with company procedures and policies while driving.
• Perform vehicle inspections daily.
• Notify warehouse manager of any scrapes, dents, or accidents.
• Performs duties in compliance with company safety standards.
• Performs other duties as requested

Required Skills

REQUIREMENTS

• High school diploma or GED required
• Three (3) to Five (5) years of experience working independently or in a team.
• United States Driver’s License and ability to drive as needed.

Required Experience

• Excellent experience with forklift and other warehouse equipment. (OSHA certified)
• Multi-tasking and being able to maintain flexible in a fast passed environment.  
• Excellent Computer Skills in Microsoft Office and office products.
• Excellent written and verbal communication skills.
• Proven ability to for conflict resolutions and negotiations skills.
• Bilingual in any language a plus

REQUIREMENTS

• High school diploma or GED required
• Three (3) to Five (5) years of experience working independently or in a team.
• United States Driver’s License and ability to drive as needed.