Benefits:

401(k)

401(k) matching

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Kimbrell’s Furniture Delivery & Customer Experience Specialist

Be the reason customers love their Kimbrell’s experience.

At Kimbrell’s Furniture, delivery isn’t just dropping off products—it’s the final and most important impression we leave with our customers. We’re looking for a Delivery & Customer Experience Specialist who takes pride in their work, values professionalism, and delivers a true white-glove experience every time.

If you enjoy staying active, working with your hands, and making people happy in their homes, this is the role for you.

🔑 What You’ll Do

As a key member of our team, you’ll play a vital role in both delivery operations and in-store support:

🚛 White-Glove Delivery

Deliver, assemble, and set up furniture and appliances in customers’ homes

Ensure a clean, careful, and damage-free experience

Review orders with customers and confirm satisfaction before leaving

Represent Kimbrell’s with professionalism at every stop

🏬 Showroom & Warehouse Support

Assist with merchandising, floor setup, and product displays

Move and stage furniture between the warehouse and the showroom

Help maintain a clean, organized, and customer-ready store

📦 Operations & Inventory

Prepare delivery routes and stage merchandise

Receive and track incoming inventory

Maintain organized warehouse spaces

🤝 Customer Support & Collections

Assist with customer account follow-ups when needed

Support repossession efforts (when authorized) in a professional manner

⭐ What Success Looks Like

Exceptional customer service and positive feedback

Safe, damage-free deliveries

On-time performance and accurate documentation

Strong teamwork and professionalism

✅ What You Bring

Valid driver’s license with a good driving record

Ability to lift and move 10–100+ lbs regularly

Strong customer service and communication skills

Basic mechanical ability (furniture assembly)

Reliability, professionalism, and a team-first mindset

💪 Work Environment

Active, hands-on role (lifting, moving, assembling)

Indoor and outdoor work in varying conditions

Full-time schedule with weekend availability

🌟 Why Join Kimbrell’s?

Be part of a customer-first culture

Work in a role where every day is different

Make a real impact on the customer experience

Join a team that values hard work, service, and professionalism

👉 Apply today and help deliver more than furniture—deliver an experience.

The above-listed are a few of the duties and responsibilities associated with this position and are not intended to be a comprehensive list of all duties