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Customer Service/Order Desk Clerk

Kimco Staffing

Customer Service/Order Desk Clerk

Huntington Beach, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Growing manufacturing facility in Huntington Beach has an immediate need for a CUSTOMER SERVICE/ORDER DESK CLERK. This is a temp to hire opportunity offering excellent benefits upon hire. This is a great opportunity to gain experience with an established company that offers opportunities for career advancement. SCHEDULE: 7:00 am - 4:00 pm LOCATION: Huntington Beach, CA  PAY: $21.00 DUTIES:

    • Responds to requests for price quotes purchase orders, order changes,  and cancellations directly from customers and distributors. Maintains rapport with customers and provides them the best possible service.
    • Uses company operating system to retrieve customer information, stock status information, the status of purchase orders, and to make changes on customer purchase orders.
    • Helps sales representatives and customers by designated territories.
    • Verifies with Accounts Receivable concerning credit status of customer when necessary.
    • Keeps files of active orders and posts activity such as change notices, scheduling changes, partial shipments, and credit changes.
    • Prepares paperwork as indicated during training, to be given to the department supervisor when needed for credit or debit to be issued.
    • Works with Manufacturing and Shipping to obtain schedule date for specific orders and communicates this information to the customer.
    • Tracks orders to ensure that they are shipped according to schedule.

    REQUIREMENTS:

    • HS diploma and related work experience
    • Professional and motivated personality
    • Eager to learn and grow
    • Ability to type 40 wpm
    • Proficient with Word, Excel and Outlook

    TO APPLY: Email your resume for consideration. ABOUT KIMCO: Kimco Staffing Services is a rapidly growing, award-winning staffing firm whose purpose is to add real value to our clients and candidates while "Changing lives, One Job at a Time." We have won Best Of Staffing Client and Talent satisfaction awards from Clearly Rated for the last 10 years. Only 2% of staffing companies nationwide receive this recognition! We support our teams, candidates, and clients with strong operational excellence and state-of-the-art industry software platforms.