Job Description

SUMMARY: 

THIS POSITION IS UNDER THE DIRECT SUPERVISION OF THE SECURITY SUPERVISOR FOR ASSIGNED SHIFT OF THE SECURITY DEPARTMENT AND IS RESPONSIBLE FOR THE PROTECTION, SAFEGUARDING, AND SECURITY OF ASSETS, STAFF, PATRONS AND ALL VISITORS WITHIN THE VENUES MANAGED BY KIMMEL CENTER INC.

ESSENTIAL FUNCTIONS:

• ENFORCE KIMMEL CENTER ACCESS CONTROL / BADGE PROCEDURES

• DEVELOP AND DISTRIBUTE EMPLOYEE IDENTIFICATION BADGES

• MONITOR ENTRANCES AND PROTECT PROPERTY FROM THEFT, SABOTAGE, FIRE AND ACCIDENTS

• DETAIN ANY VISITORS SUSPECTED TO BE INVOLVED IN ILLEGAL ACTIVITY WHILE ON KIMMEL CENTER PROPERTY AND INFORM PROPER AUTHORITIES

• RECEIVE DELIVERIES AND ENSURE DISTRIBUTION TO THE APPROPRIATE PERSONNEL

• PROVIDE ANY NEEDED ASSISTANCE TO PATRONS, EMPLOYEES AND VISITORS WITH THE DEPARTMENT'S CAPABILITIES

•  SERVE AS TRAINING OFFICER TO NEW SECURITY STAFF IF NECESSARY; MAY PERFORM DUTIES OF A SECURITY SUPERVISOR DURING REQUIRED COVERAGE AS ASSIGNED

• PROACTIVELY PATROL THE PROPERTY AS INSTRUCTED

• PROVIDE A HIGHLY VISIBLE SECURITY PRESENCE TO HELP DETER CRIMINAL ACTIVITY AND ACT PROMPTLY TO ADDRESS UNACCEPTABLE BEHAVIOR

• SEEK OPPORTUNITIES TO INTERACT WITH PATRONS AND CLIENTS, AND BE FRIENDLY, HELPFUL AND ATTENTIVE TO ENHANCE THEIR EXPERIENCE 

• WHILE ON PATROL, BE ALERT AND IDENTIFY POTENTIAL SAFETY HAZARDS, MITIGATE HAZARDS, AND MAKE APPROPRIATE NOTIFICATION OF CONDITIONS OF CONCERN

• RESPOND TO, INVESTIGATE, AND WRITE REPORTS ON ALL INCIDENTS AND ACCIDENTS INCLUDING MEDICAL EMERGENCIES, FIRES, ALARMS, BOMB THREATS, ETC. IN ACCORDANCE WITH THE DEPARTMENTAL POLICIES AND PROCEDURES 

• MAINTAIN REGULAR ATTENDANCE IN THE EVENT OF INCLEMENT WEATHER, PUBLIC TRANSPORTATION RESTRICTIONS/CLOSURES AND/OR ANY OTHER EMERGENCY, EVEN IN THE EVENT OF THE CLOSURE OF KIMMEL CENTER ADMINISTRATIVE OFFICES

• ASSISTS WITH WORKER’S COMPENSATION REPORTING PROCESS AND FIRST AID IN THE CASE OF INJURY SUSTAINED BY A KIMMEL CENTER, INC. EMPLOYEE

• PERFORM OTHER RELATED DUTIES AS ASSIGNED

Qualifications

MINIMUM QUALIFICATIONS:

• GOOD WORKING KNOWLEDGE OF SECURITY OPERATIONS, SAFETY PRACTICES IN A BUSINESS ENVIRONMENT AND ENFORCEMENT PROCEDURES 

• ABILITY TO MAKE INDEPENDENT AND GOOD JUDGMENT DECISIONS WITHIN PROPER POLICY AND PROCEDURES

• MUST HAVE A HIGH SCHOOL DIPLOMA OR GED, OR AT LEAST 10 YEARS OF VERIFIABLE EMPLOYMENT HISTORY

• PRIOR SECURITY/LAW ENFORCEMENT EXPERIENCE PREFERRED 

• ABILITY TO COMMUNICATE EFFECTIVELY BOTH ORALLY AND IN WRITING IN ENGLISH FOR THE PURPOSE OF PUBLIC INTERACTION AND REPORT WRITING

• ABILITY TO PERFORM ESSENTIAL FUNCTIONS OF THE POSITION WITH OR WITHOUT REASONABLE ACCOMMODATION

• NEGATIVE RESULT ON PRE-EMPLOYMENT BACKGROUND AND DRUG SCREENINGS

• SUCCESSFUL COMPLETION OF SECURITY DEPARTMENT TRAINING PROGRAM

• ABILITY TO MAINTAIN SATISFACTORY FULL-TIME ATTENDANCE AND PUNCTUALITY STANDARD

• NEAT AND PROFESSIONAL APPEARANCE

• FRIENDLY AND PROFESSIONAL DEMEANOR 

• ABILITY TO PROVIDE QUALITY CUSTOMER SERVICE

• PROFICIENCY IN MICROSOFT OFFICE REQUIRED

• ABILITY TO HANDLE TYPICAL AND EMERGENCY AND CRISIS SITUATIONS EFFICIENTLY AND EFFECTIVELY AT ALL KIMMEL CENTER, INC. SITES

WORKING CONDITIONS: 

WORK IS PERFORMED INSIDE AND OUTSIDE THE PROPERTY WITH EXPOSURE TO INCLEMENT WEATHER AND UNPREDICTABLE CRISIS SITUATIONS. SHIFT WORK REQUIRED 

Additional Information

The Kimmel Cultural Campus offers a full range of benefits to employees including health, dental and vision care, flexible health spending accounts, 401(k) with matching employer contributions, life and disability insurance, Paid Time Off, and 12 paid holidays throughout the year.

The diversity of our region is our strength and KCI is dedicated to creating a diverse and inclusive cultural campus that reflects our commitment to an environment where everyone feels welcome and valued onstage and off. Applications from female and minority candidates are highly encouraged.