WHAT WE DO

KinderSystems (www.kindersystems.com) provides subsidy management and Early Childhood Education SaaS solutions for child care providers, Head Start programs and state agencies throughout the United States. Built and supported by industry experts, KinderSystems' innovative platforms share a single goal: allowing users to work smarter and more cost-effectively so that they can focus more on caring for and supporting children and families. Clients find that KinderSystems' platforms enable social service agencies and child care providers to manage cases more efficiently, reduce clerical errors, remove worker frustration, and reduce fraud.

WHAT YOU’LL DO WITH US:

The Junior Systems and Security Analyst will work closely with our IT Security Program Manager and VP of Operations to ensure the maintenance and security of our infrastructure.

• Configure, install, operate, and maintain all hosted systems for clients, and for internal systems, including the maintenance of the critical business infrastructure at KinderSystems.
• Assists the VP of Operations and the Manager of IT in system architecture or design.
• Work with Development and QA Departments to create, support, and maintain the Continuous Integration/Continuous Delivery pipeline and associated components such as, but not limited to, Azure DevOps GIT repositories, and Octopus Deploy.
• Monitor the performance of all hardware and software systems and troubleshoot any issues that might arise during daily operations.
• Assist with IT tasks, tickets, troubleshooting, and documentation.
• Maintain product installations. This includes publishing applications (.NET, .NET Core, and other technologies) and related web services, upgrading such applications, and coordinating with the various associated technical teams.
• Work with KinderSystems’ support group in the process of troubleshooting client installations, whether the root cause is internal or external to KinderSystems.
• Work with the VP of Operations to plan, execute, and support all lifts and shifts, new clients onboarding, or the maintenance of existing environments.
• Coordinate and maintain all company server backups and associated documentation. Participate and record all quarterly backup testing drill outcomes.
• Work with and provide direction to KinderSystems’ help desk supervisor or technicians to triage and resolve issues outside of the help desk’s domain of knowledge.
• Assist the IT Manager with ensuring best practices are documented, applied, and maintained through various environments with a particular focus on security compliance.
• Ensure infrastructure, applications, and data security/privacy controls are maintained in compliance with corporate and regulatory policies.
• Support the IT Security Manager in development and maintenance of the IT Security Assurance program.
• Assist with actively monitoring internal and external systems infrastructure and applications for security threats and incidents (incident and problem management).
• Participate in out of hours support coverage as needed.
• Research the latest in information technology security trends to keep up to date with the subject and use the latest technology to protect information. Make recommendations as identified.
• Organized, detail-oriented team player with the ability to prioritize daily work and support multiple initiatives simultaneously.
• Strong communication and customer focus are required.
• Advanced knowledge of security architecture, infrastructure, network, and systems design.
• Knowledge of common IT and security concepts including firewall management, server management, access control, web application security, cloud security and authentication.
• Passionate about IT, technology, and following the latest industry trends.
• Experience in policy exceptions, including working directly with the teams to document exceptions, identify compensating controls and remediation action plans.
• Connects easily with clients and colleagues to communicate effectively across business and technical boundaries.
• Works independently without detailed guidance.
• Proficient in writing executive-level reports and technical documentation.
• Travel as required.
• 1-3 years of experience in security & internal auditing of systems and processes
• Understanding of Risk Management Framework, NIST-SP-800-53, and other best practices.
• AWS or Azure certifications in the following areas: Systems Operations, Security, Solutions Architect
• 2+ years with Linux based distributions.

WHO YOU ARE:

EDUCATION AND EXPERIENCE 

• 1-3 years of experience in security & internal auditing of systems and processes
• Understanding of Risk Management Framework, NIST-SP-800-53, and other best practices.
• AWS or Azure certifications in the following areas: Systems Operations, Security, Solutions Architect
• 2+ years with Linux based distributions.

WHAT WE OFFER

• The ability to work from anywhere in the United States, this position is primarily remote, with approximately 10% travel
• Salary $60,000-$70,000 annually
• Comprehensive benefits package including health, vision, and dental insurance, starting the first of the month after start date
• 401(k) retirement plan, with company match
• Paid company holidays and generous PTO
• Friendly, supportive, and adventurous environment with a team of engaged colleagues who are all focused on enabling and improving the child care industry for all families.

KinderSystems actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

All persons hired will be required to verify identity and eligibility to work in the United States (without sponsorship) and complete the required employment eligibility verification form upon hire. In addition, KinderSystems' COVID-19 policy requires all non-remote employees to be fully vaccinated against COVID-19, excluding any approved exemptions, such as for a medical condition or a sincerely held religious belief.