I BELIEVE THAT BETTER CARE BEGINS AT HOME.
Compassionate care, uncompromising service and clinical excellence – that’s what our patients have come to expect from our clinicians. Kindred at Home, a division of Kindred Healthcare Inc., is the nation’s leading provider of comprehensive home health, hospice, and non-medical home care services.
Kindred at Home, and its affiliates delivers compassionate, high-quality care to patients and clients in their homes or places of residence, including non-medical personal assistance, skilled nursing and rehabilitation and hospice and palliative care. Our caregivers focus on each unique patient to deliver the appropriate care and emotional support to our patients and their families.
The OFFICE MANAGER II will Coordinate and manage all business and financial affairs, and other operational activities related to the administration of the office by performing the following duties personally or through subordinates, including accounting/billing function, management of the computer information system, employee records function.
- May supervise and train the Receptionist (Some of the duties below may be assigned to others with approval from Executive Director). Interacts with other Managers and Directors on a professional level to ensure their administrative needs are being met by the office support staff
- Works closely with the Executive Director to facilitate communication and efficiency within the entire company. Ensures that job-related injuries are reported to Workers’ Compensation Carrier in a timely manner. Contacts Employee Service Center regarding any Leave of Absence according to Company policy in a timely manner
- Processes payroll, ensuring all information is entered accurately, verified and processed according to Company policy and procedure in a timely manner. Compiles timesheet data, which can include gaining approved signatures and correcting addition errors. Compiles all information into Payroll bi-weekly worksheet and obtains Executive Director signature for approval and to Payroll by the payroll deadline, unless deadline is revised for special considerations
- Upon receipt of payroll report or package, verify data entered was processed and paychecks are accurate. Contacts Payroll with discrepancies and ask for manual checks per current policies. Submits all required HR related paperwork to the Employee Service Center Rep
- Maintains accurate and up to date information for all vendor and nursing facility contracts. Keeps information in an orderly manner readily accessible for review. Presents status as requested. Ensures that all required A/P related paperwork is submitted and that vendors are paid
- In the absence of a Site Revenue Coordinator, works with Admissions Coordinator to run “A/R Checklist”. Monitors compliance with the budgeted amount for office management
- Supervises the purchasing and material management functions for all non-patient related items such as office supplies, kitchen supplies, water/coffee supplies, flowers, etc. Negotiates with vendors to ensure best price and service are obtained. Facilitates (or designates someone to facilitate) all non-patient related bills for payment invoices according to Company policy and procedure
- Manages long distance, courier service, express mail, postage, pager and cellular phone bills as appropriate. Maintains database system for all assigned keys, laptops, pagers, cellular phones, home locations, and home phone numbers. Analyzes and organizes office operations and procedures such as front desk procedures, uniform correspondence styles, typing, flow of correspondence, filing, requisition of supplies, and other clerical services
- Participates in staff meetings, department meetings, team meetings, briefings, in-services, committees and other related activities as needed. Enters contract staff into appropriate software. Maintains personnel compliance information (i.e. licenses, TB/HepB, required education, etc.) and runs reports on a monthly basis
- Ensures new hires and transfers have completed background checks and other screening as required and in compliance with state and federal regulations. Enters manual mileage for employees and volunteers. Adherence to a code of conduct conducive with Company policy is expected
- Acts as liaison to the corporate office and attends meetings as requested. Adheres to and participates in Company’s mandatory HIPAA privacy program/practices and Business Ethics and Compliance programs/practices. Reviews and adheres to all Company policies and procedures and the Employee Handbook
- Participates in special projects and performs other duties as assigned
Required Skills
- High school diploma or equivalent required
- College degree preferred
- Minimum one year office management experience
- Medical billing experience preferred
- Must have excellent customer service skills, proficient computer skills required (Microsoft Word, Excel and Access preferred)
- Ability to maintain business and clinical files in a systematic and orderly fashion
Required Experience
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.