OUR CARE MATTERS.  

When you join the Kindred at Home team, you become part of something bigger. We are the nation’s leading provider of comprehensive home health, hospice, and non-medical home care services. Our team delivers compassionate, high-quality care to patients in their homes or places of residence, including non-medical personal assistance, skilled nursing, rehabilitation, hospice and palliative care. Now more than ever, people in your community need in-home healthcare. Our team helps to keep them safely at home, during moments that matter most to them.  Our caregivers focus on each unique patient to deliver the appropriate care and emotional support to our patients and their families.

OUR EMPLOYEES MATTER.

We believe a world-class patient experience is enabled by an exceptional employee experience. And, committed to fostering an amazing employee experience at Kindred at Home.  Our people are our greatest resource and asset, and we are committed to helping our employees thrive and fulfill their personal and professional goals.

WE OFFER:

• Competitive pay and 401k
• Healthy Steps Wellness
• Healthcare Plans
• Employee Assistance Program
• Centers of Excellence Program
• Educational Assistance
• Clinical ladder for professional credentialing and advancement
• Leadership development
• Talent focused Framework
• Targeted personal and career development planning

As an INTAKE COORDINATOR, you will:

• Identify potential payer sources and verify benefits with payer sources through various insurance portals.
• Work with branch staff and patients to identify potential solutions as problems are identified with payer sources.
• Entering in new/prior patient information for potential patients from internal referrals sources.
• Review non clinical information to determine if insurance and service location is eligible. 
• Monitor and track referral sources’ satisfaction levels. Communicate customer service issues to up-line Intake and branch staff as appropriate.
• The position also serves as backup for the E-Referral Specialist.

Required Skills

• High School Diploma or equivalent
• Minimum of three years health care delivery or related business experience
• Knowledge of medical terminology
• Good personal relations/customer service focus
• Knowledge of medical insurance in regards to benefit insurance verification
• Effective data entry, problem-solving, and oral/written communications skills
• Strong attention to detail
• Strong multitasking skills
• Basic computer skills
• Proficient using Microsoft Excel

Required Experience

JOIN OUR TEAM! 

Check out our video to get a glimpse of a day in the life of our Home Health team - Home Health

TO LEARN MORE, PLEASE APPLY ONLINE.  OUR RECRUITERS ARE READY TO HELP YOU START A NEW AND REWARDING CAREER WITH KINDRED AT HOME.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

• High School Diploma or equivalent
• Minimum of three years health care delivery or related business experience
• Knowledge of medical terminology
• Good personal relations/customer service focus
• Knowledge of medical insurance in regards to benefit insurance verification
• Effective data entry, problem-solving, and oral/written communications skills
• Strong attention to detail
• Strong multitasking skills
• Basic computer skills
• Proficient using Microsoft Excel