I BELIEVE MY WORK IS MY CALLING.
Compassionate care, uncompromising service and clinical excellence – that’s what our patients have come to expect from our clinicians. Kindred at Home, a division of Kindred Healthcare Inc., is the nation’s leading provider of comprehensive home health, hospice, and non-medical home care services.
Kindred at Home, and its affiliates, delivers compassionate, high-quality care to patients and clients in their homes or places of residence, including non-medical personal assistance, skilled nursing and rehabilitation and hospice and palliative care. Our caregivers focus on each unique patient to deliver the appropriate care and emotional support to our patients and their families.
As a HOME HEALTH PATIENT CARE COORDINATOR, you will:
- Primarily conduct pre-discharge facility visits at the physicians' request to determine the need/eligibility for home care.
- Develop/maintain contact with key accounts as assigned. Promote exemplary customer service to physicians, facility personnel, patient and patient family at all times.
- Ensure effective communication and collaboration with branch staff and field sales resources via weekly meetings. Maintain market awareness and prepares competitive updates.
- Assist branch in timely processing of physician orders.
- Inform hospital personnel, patient and/or patient family of case acceptance and document alldemographic, clinical, payer and other information as required on company approved forms to support diagnosis and home healthcare orders.
- Provide input to care plan development and inform the Company location clinical staff (e.g. Intake Specialist, Director Clinical Management, and/or Manager Clinical Practice) of patient’s acceptance, and ensures that patient’s needs are appropriately matched.
- Works collaboratively with Hospice Division counterparts as applicable, representing the Company’s comprehensive home health and hospice deliverables.
- Abide by all operational compliance with internal controls and reporting.
- Participate in special projects, quarterly Blitz events, specialty program launches and performs other
duties as assigned.
Required Skills
QUALIFICATIONS:
- Bachelors /Associates degree in Nursing or the equivalent.
- Current RN or LPN, LVN license, plus a minimum of three years clinical experience
- One to three years health care industry sales experience required.
- Strong knowledge of home health regulations, Medicare requirements and care coordination skills required.
- Previous healthcare sales experience preferred such as selling in skilled nursing facilities (SNFs), DME, ortho, cardio, etc OR previous experience as a clinical liaison preferred
- Excellent customer service, organization, time-management, problem-solving and communication skills required.
- Microsoft Office proficiency required.
Required Experience
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.