Maintain organization's production equipment.  Perform electrical and/or mechanical troubleshooting and repairs in response to equipment errors or failures.  Repairs and maintains, in accordance with diagrams, sketches, operation manuals, and manufacturer's spcifications, machinery and mechanical equipment, such as die cutters, web and sheet-fed presses, inserting machines, folders, conveyor systems, bindery equipment etc. using hand tools, and precision measuring and testing instruments.  May repair or reproduce parts using welders or machine tools such as lathes, milling machines, drill presses, surface grinders or other machine shop equipment.

Good knowledge of installation and repair of more complex equipment and machinery (including their lubricating and control systems, and power drives).  Ability to examine and troubleshoot to determine the extent of repairs required, materials or parts needed, and to estimate the time required to complete repairs.   Ability to interpret and apply the requirements contained in technical manuals, shop directives, multiview blueprints, and other documents in determining critical dimensions and key reference points.   Apply more senior level knowledge of machinery repair in the use and application of standard formulas, shop mathematics, trade theories, and industry practices in calculating needed materials and problem solving; and in the use of various test equipment and measuring devices such as alignment scopes, vemiers, micrometers, precision levels, transits, strobe tachometers, bearing bridge gauges, flowmeters, hydrostatic testers, and vibration analyzers.  General knowledge of setting up and operating machine tools such as small lathes, milling machines, drill presses, and precision grinders to manufacture component parts or re-machine existing parts.

RRD IS AN EEO/AA INCLUDING VETS AND DISABLED EMPLOYER

Required Skills Required Experience

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Responsible for the development and attainment of production, service and sales and service quality goals at assigned MSC through development of comprehensive and measurable sales and service activities.
2. Responsible for meeting all compliance and audit requirements.
3. Acts as the relationship manager for existing members provide continuing financial advice as appropriate, determine member’s loan and deposits needs and deepen existing member relationships.
4. Provide coaching to the Member Service Center employees to ensure consistency of sales and service standards. Utilizes coaching and counseling to build and to increase sales and service and sales performance of staff members.
5. Responsible for guiding and leading the assigned service and sales activities.
6. Evaluates the overall effectiveness of the Members Services Centers through analysis of sales and service reports.
7. Provides direction and support to MSC staff members to ensure proper safeguarding of assets and conformity to Credit Union policies and procedures. Minimizes Credit Union exposure to losses through appropriate risk assessment and management.
8. Operates the MSC as a true “profit” center with direct control of expense and revenue generation.
9. Communicates MSC goals and service and sales expectations to all staff members.
10. Provides high level support to the Regional Manager in creating a strong sales and service culture in assigned MSC.
11. Recruits and develops top talent at all levels of the Member Service Center.
12. Works in conjunction with the Vice President of Business and Community Development for Select Employee Groups (SEG) development and on local community projects and events. Makes assigned weekly outside business development calls.
13. Develops brand and image campaigns for local market in conjunction with the Marketing Department.
14. Sponsors local community events on behalf of Kinecta Federal Credit Union.
15. Develops and maintains working relationship with local Realtors and Home Owners Associations.
16. Establishes and maintains a working relationship with the Business Services and Trust Services Departments to identify leads for their business.
17. Coordinates quarterly educational seminars on a rotating basis for Business Services, Trust Services, Kinecta Financial and Insurance Services and Mortgage Lending.
18. Active member of the local Chamber of Commerce
19. Becomes the subject matter expert with regards to the local community.  Gather market and other intelligence data regarding the local community that will enable you to provide exceptional relationship management with existing and new members.

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:

1.  Performs other duties as assigned.