JOB SUMMARY:

The Manager, Integration and ETL Development and Support will be responsible for managing and leading a team of Integration and ETL developers. Specific duties include assigning and monitoring tasks for various integration/ETL related projects, trouble shooting integration/ETL issues, managing small enhancements as well as managing service tickets for the Integration team in the Servicenow system, managing the application software build and release process and managing customer communications on projects and request prioritization.

JOB DUTIES:

• Plans, assigns and directs the activities of the integration & ETL development team;
• Maintain and enhance integration solutions, including off-hours support of business critical integration solutions;
• Develop and publish team processes and procedures including, but not limited to Incident tracking, Enhancement Request, Code/Design Reviews, Code/Design Standards, Configuration Management and Source Control ;
• Ensure proper response and resolution to issues and errors;
• Partner with other functions across IT (PM, BA, EA, Security, Operations) to ensure collaboration, consistency, quality and timeliness of solutions;
• Work closely with the Integration/ETL Architect to ensure consistency and quality of solutions and knowledge sharing;
• Continuous improvement and exploration of industry standards and technology advances;
• Work with various systems and teams to understand integration requirements;
• Serves as the backup to the Director of Application Management;
• Exemplify KCS Vision, Values, and Culture in each and every interaction with team, clients, and stakeholders.

BASIC QUALIFICATIONS:

• Bachelors Degree in Computer Science, Information Systems or related discipline;
• 8 years of leadership experience supporting an enterprise IT environment;
• or equivalent combination of education and experience.

PREFERRED REQUIREMENTS:

• Railroad Industry experience.

ESSENTIAL FUNCTIONS:

• Experience with industry standard integration products, preferably MuleSoft, RabbitMQ and Informatica.
• Experience with SOA (Service Oriented Architecture)/ESB (Enterprise Service Bus).
• Intermediate knowledge of database platforms.
• Intermediate knowledge of JAVA IDE.
• Knowledge of SDLC, code management concepts and platforms.
• Understanding of application development methodologies.
• Strong strategic business acumen and understanding of organization strategy and ability to delivery on that strategy.
• Expertise in IT best practices, methodologies, and governance.
• Experienced with continuous integration and deployment.

  The duties listed are representative of the job; however, it in no way states or implies that these are the only duties a person may be required to perform.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position.

We are proud to be an EEO/AA employer/Veteran/Disabled. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Required Skills Required Experience

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Responsible for the development and attainment of production, service and sales and service quality goals at assigned MSC through development of comprehensive and measurable sales and service activities.
2. Responsible for meeting all compliance and audit requirements.
3. Acts as the relationship manager for existing members provide continuing financial advice as appropriate, determine member’s loan and deposits needs and deepen existing member relationships.
4. Provide coaching to the Member Service Center employees to ensure consistency of sales and service standards. Utilizes coaching and counseling to build and to increase sales and service and sales performance of staff members.
5. Responsible for guiding and leading the assigned service and sales activities.
6. Evaluates the overall effectiveness of the Members Services Centers through analysis of sales and service reports.
7. Provides direction and support to MSC staff members to ensure proper safeguarding of assets and conformity to Credit Union policies and procedures. Minimizes Credit Union exposure to losses through appropriate risk assessment and management.
8. Operates the MSC as a true “profit” center with direct control of expense and revenue generation.
9. Communicates MSC goals and service and sales expectations to all staff members.
10. Provides high level support to the Regional Manager in creating a strong sales and service culture in assigned MSC.
11. Recruits and develops top talent at all levels of the Member Service Center.
12. Works in conjunction with the Vice President of Business and Community Development for Select Employee Groups (SEG) development and on local community projects and events. Makes assigned weekly outside business development calls.
13. Develops brand and image campaigns for local market in conjunction with the Marketing Department.
14. Sponsors local community events on behalf of Kinecta Federal Credit Union.
15. Develops and maintains working relationship with local Realtors and Home Owners Associations.
16. Establishes and maintains a working relationship with the Business Services and Trust Services Departments to identify leads for their business.
17. Coordinates quarterly educational seminars on a rotating basis for Business Services, Trust Services, Kinecta Financial and Insurance Services and Mortgage Lending.
18. Active member of the local Chamber of Commerce
19. Becomes the subject matter expert with regards to the local community.  Gather market and other intelligence data regarding the local community that will enable you to provide exceptional relationship management with existing and new members.

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:

1.  Performs other duties as assigned.